Jewellery Quarter
Ticket office
Closed now
| Mon: | to |
|---|---|
| Tue: | to |
| Wed: | to |
| Thu: | to |
| Fri: | 4:00 PM to 6:00 PM |
| Sat: | 11:00 AM to 1:00 PM |
| 3:00 PM to 5:00 PM | |
| Sun: | to |
Station details
| Station Operator: WM | |
| Station Code: JEQ |
| Staffing Level: partTime | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Jewellery Quarter Station is accredited by the Secure Station Scheme** |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
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Customer Help Points Note: On both platforms |
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| Atm Machine | No |
| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Thursday Closed, Friday 16:00-18:00, Saturday 11:00-13:00 and 15:00-17:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Jewellery Quarter station |
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| Waiting Room | No |
| Car parking | No |
| Cycle Storage Availability | No |
| Cycle Storage CCTV | Yes |
| Taxi Rank | Yes |
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Taxi Rank Note: BBs 0121 693 3333 TOA 0121 427 8888 |
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| Car Hire | No |
| Airport | No |
| Metro | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: None |
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| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Thursday Closed, Friday 16:00-18:00, Saturday 11:00-13:00 and 15:00-17:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Level access to street from Booking Hall, via automatic doors. Alternative entrance when Booking Hall is closed via hinged door - also level access. 49 steps or lift down to footbridge level. Further 28 steps or lifts down to platform 2 - trains to Snow Hill, or platform 1 - trains to Kidderminster. Level access from platform 2 to Wolverhampton metro platform, and via pedestrian level crossing to Snow Hill Metro platform. 2 lifts from Booking Hall to footbridge and onto platform 1. 1 lift from footbridge to platform 2. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis are not available |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Fri: 4:00 PM to 6:00 PM Sat: 11:00 AM to 1:00 PM |
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Staff Help Available Note:
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish). Please contact West Midlands Railway Passenger Assist team on 0800 0248998 |
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Live departures and arrivals for Jewellery Quarter
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 09:23 | Stratford-upon-Avon Platform 2 | 2 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 09:26 | Stourbridge Junction Platform 1 | 1 | On time | coaches | See details on departure to Stourbridge Junction |
| 09:30 | Dorridge Platform 2 | 2 | On time | coaches | See details on departure to Dorridge |
| 09:35 | Kidderminster Platform 1 | 1 | On time | coaches | See details on departure to Kidderminster |
| 09:53 | Stratford-upon-Avon Platform 2 | 2 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 09:55 | Stourbridge Junction Platform 1 | 1 | On time | coaches | See details on departure to Stourbridge Junction |
| 10:00 | Whitlocks End Platform 2 | 2 | On time | coaches | See details on departure to Whitlocks End |
| 10:11 | Worcester Shrub Hill Platform 1 | 1 | On time | coaches | See details on departure to Worcester Shrub Hill |
| 10:23 | Stratford-upon-Avon Platform 2 | 2 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 10:27 | Stourbridge Junction Platform 1 | 1 | On time | coaches | See details on departure to Stourbridge Junction |
| Due | Destination | Platform | Expected | Train Length | further details |
|---|---|---|---|---|---|
| 09:23 | Stourbridge Junction Platform 2 | 2 | On time | coaches | See details on departure to Stourbridge Junction |
| 09:26 | Stratford-upon-Avon Platform 1 | 1 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 09:30 | Worcester Shrub Hill Platform 2 | 2 | On time | coaches | See details on departure to Worcester Shrub Hill |
| 09:35 | Dorridge Platform 1 | 1 | On time | coaches | See details on departure to Dorridge |
| 09:53 | Stourbridge Junction Platform 2 | 2 | On time | coaches | See details on departure to Stourbridge Junction |
| 09:55 | Stratford-upon-Avon Platform 1 | 1 | On time | coaches | See details on departure to Stratford-upon-Avon |
| 10:00 | Kidderminster Platform 2 | 2 | On time | coaches | See details on departure to Kidderminster |
| 10:11 | Whitlocks End Platform 1 | 1 | On time | coaches | See details on departure to Whitlocks End |
| 10:23 | Stourbridge Junction Platform 2 | 2 | On time | coaches | See details on departure to Stourbridge Junction |
| 10:27 | Stratford-upon-Avon Platform 1 | 1 | On time | coaches | See details on departure to Stratford-upon-Avon |