|Station Operator: GN|
|Station Code: KBW|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
Oyster cannot be used at this station.
Applicable Operators: Thameslink
Atm Machine Note:
ATM located in station entrance
|Bureau De Change||No|
|First Class Lounge||No|
WC on station concourse
|Tourist Information Office||No|
Wifi is not yet available at this station.
Waiting Room Note:
Unheated waiting areas are available on both platforms.
|Cycle Storage Availability||Yes|
In the station entrance
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Bus Service Note:
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||No|
|Step Free Access||No|
Step Free Access Note:
This is a Category C station: This station does not have step-free access.
Assistance Meeting Point is outside the ticket office.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
|Impaired Mobility Set Down||Yes|
Impaired Mobility Set Down Note:
Located at the front of the station
|Staff Help Available||Yes|
|Mon - Fri: 6:50 AM to 1:15 PM
Sat: 8:00 AM to 1:45 PM
Staff Help Available Note:
There is no ramp available to provide level access between train and platform at this station
See below for times when this station is staffed.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Trains calling at this station do not have on board staff. You can arrange assistance on arrival by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
timetables for Knebworth