Liverpool Lime Street
Ticket office
Closed now
| Mon - Fri: | 5:00 AM to 11:38 PM |
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| Sat: | 5:00 AM to 11:38 PM |
| Sun: | 7:15 AM to 11:05 PM |
Station details
| Station Operator: NR | |
| Station Code: LIV |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Avanti West Coast, East Midlands Railway, London Northwestern Railway, Merseyrail, Northern, TransPennine Express |
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Ticket Office Note: Ticket Office & Travel Centre on the station concourse |
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| Lost Property Contact Available | No |
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Phone number:
0330 024 0215 Website: Go to website |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: Please see a member of staff or go to the Network Rail Station Reception on the main concourse; further to that you can contact Network Rail on 03457 11 41 41. |
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| Left Luggage Contact Available | Yes |
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Phone number:
0151 909 3697 Website: Go to website |
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| Customer Help Points | Yes |
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Customer Help Points Note: There are two help points located on the Skelhorne Street side of the station with a direct line to contact station staff. There is also a call point near the entrance of the short stay car park. |
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| Atm Machine | No |
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Atm Machine Note: Located on Platform 7 |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
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Post Box Note: Outside the station on Lime Street |
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| Seated Area | No |
| First Class Lounge | Yes |
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First Class Lounge Note: The First Class Lounge is located on the main concourse and is for First Class Avanti West Coast customers only.
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| Shops | Yes |
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Shops Note: Various retail establishments including Photo Booths to purchase items whilst in the station |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Various retail establishments are present on Liverpool Lime Street station to purchase refreshments. |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: Male and Female toilets located on the station concourse by Lord Nelson street entrance |
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: WiFi hot spots around Liverpool Lime Street station |
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| Waiting Room | No |
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Waiting Room Note: Located on main concourse |
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| Car parking | Yes |
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Name: Short stay car park located on Skelhorne Street & Long Stay Car Park located on Lord Nelson Street Operator: APCOA Spaces: 280 Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: There is drop off point on the Skelhorne Street side of the station. Car Parks are open 24 hours a day apart from: - Christmas Day - 25th December Boxing Day - 26th December As there are 2 car parks at Liverpool Lime Street station please go to the APCOA website for current tariffs. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
| Taxi Rank | Yes |
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Taxi Rank Note: The station taxi rank is located at Skelhorne Street side of the station. There are two customer help points located for passengers requiring assistance. |
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| Car Hire | No |
| Airport | Yes |
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Airport Note: Liverpool Lime Street Station is just a short hop on the 10A and City Centre Circular (C4 and C5) buses to Liverpool ONE bus station. From there you can get the 500 Airport Flyer bus direct to LJLA. In the reverse direction Liverpool ONE bus station is just a short hop on any of the 86 bus services (86, 86A, 86C and 86D) to Elliot Street opposite Lime Street Station.
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| Metro | No |
| Bus Service | Yes |
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Bus Service Note: 'Arriva' and 'Stagecoach' operate a network of daily, frequent bus routes around the city and also to nearby towns. For route maps and timetables: www.arrivabus.co.uk and www.stagecoachbus.com/merseyside Liverpool's main bus station (on Roe Street) is about 4 minutes walk from Lime Street station. Not all buses are accessible Buy a Liverpool PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. More details at www.plusbus.info |
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| Accessible Booking Office Counter | Yes |
| Accessible Public Telephones | No |
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Accessible Public Telephones Note: Situated on main concourse opposite Northern's Travel Centre |
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| Accessible Toilets | Yes |
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Accessible Toilets Note: The National Key (RADAR) toilet is located next to the Male and Female toilets by the Lord Nelson Street entrance. If you do not have a key please locate a member of staff and they will provide you with one. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
| Accessible Taxis | No |
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Accessible Taxis Note: Accessible taxis at Liverpool Lime Street station can be provided at the taxi rank. If you require a private accessible taxi please locate a member of the station staff and they will provide you with a local taxi firm company number. |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: There are eight accessible ticket machines at the station located on the station concourse. |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Assistance is available to and from platforms |
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| Staff Help Available | Yes |
| Mon - Sun: Twenty Four Hours | |
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Staff Help Available Note: Liverpool Lime Street Mobility Team are available: -
THERE IS NO CHARGE FOR THIS SERVICE. A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance. |
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Assisted Travel: Requesting assistance If you have limited mobility or need help with luggage, go to one of the help points on Skelhorne Street or the Customer Information desk on the station concourse which is open:
A mobility assistance vehicle is available - to book, or for help boarding and alighting your train, please contact your train operator, ideally 48 hours in advance:
Travelling with Merseyrail? Un-booked assistance? No problem. This station offers assistance to Merseyrail customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from / to this station. |
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