London Liverpool Street
Ticket office
Open now
Station details
Station Operator: NR |
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Station Code: LST |
Staffing Level: Full Time |
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CCTV: Yes |
Oyster Pre Pay | No |
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Oyster Validator | Yes |
Smartcard Issued | Yes |
Smartcard Validator | Yes |
Travelcard: Zone 1 |
Oyster Topup | Yes |
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Prepurchase Collection | Yes |
Smartcard Topup | No |
Ticket Machine | Yes |
Penalty Fares: Applicable Operators: |
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Ticket Office Note: Located on the main concourse |
Lost Property Contact Available | No |
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Phone number:
0330 024 0215 Website: https://www.nationalrail.co.uk/ |
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Ticket Gate | Yes |
DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: There is a customer services point at this station |
Left Luggage Contact Available | Yes |
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Phone number:
020 3468 4552 Website: https://www.left-baggage.co.uk/index/locations |
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Customer Help Points | Yes |
Customer Help Points Note: Yes, help is available 24 hours a day. It can be found from the Rail Information Point, Network Rail Station Reception or any member of station staff. Or by telephoning 020 7295 2789 (Monday - Friday 0700-1900) or by ringing 07788 924 382 after 19:00.
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Atm Machine | Yes |
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Atm Machine Note: Located on concourse |
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Baby Change | Yes |
Bureau De Change | Yes |
Post Box | Yes |
Post Box Note: Outside the station |
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Seated Area | Yes |
First Class Lounge | No |
First Class Lounge Note: There is no First Class Lounge at London Liverpool Street station |
Shops | Yes |
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Shops Note: Wide range of shops |
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Showers | No |
Station Buffet | Yes |
Station Buffet Note: Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable) |
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Telephones (Cards & Coins) | Yes |
Toilets | Yes |
Toilets Note: The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10. |
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Tourist Information Office | Yes |
Trolleys | No |
WebKiosk | No |
WiFi | Yes |
Wifi Note: Find WiFi Hotspots around London Liverpool Street station |
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Waiting Room | Yes |
Car parking | No |
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Cycle Storage Availability | Yes |
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Sheltered: Yes |
Cycle Storage CCTV | Yes |
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Taxi Rank | Yes |
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Taxi Rank Note: Taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance on Liverpool Street (during station closing hours). |
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Car Hire | No |
Airport | Yes |
Airport Note: Train services run direct to Stansted airport www.stanstedexpress.com |
Metro | Yes |
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Metro Note: Liverpool Street underground station has connections to the Central, Circle, Hammersmith & City and Metropolitan lines. |
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Bus Service | Yes |
Bus Service Note: Buses are located out the station and are accessible via lift on main concourse. All Transport for London buses are accessible by step free access. More information about Transport for London buses can be found here |
Accessible Booking Office Counter | Yes |
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Accessible Public Telephones | Yes |
Accessible Public Telephones Note: |
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Accessible Toilets | Yes |
Accessible Toilets Note: Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door. |
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Induction Loop | Yes |
Wheelchairs Available | Yes |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops. |
Accessible Taxis | Yes |
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Accessible Taxis Note: Accessible taxis are available at the taxi rank along platform 10 (during station opening hours) and outside the station entrance (during station closing hours) |
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Accessible Ticket Machines | Yes |
Impaired Mobility Set Down | Yes |
Impaired Mobility Set Down Note: Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel. |
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Staff Help Available | Yes |
Mon - Fri: 4:00 AM to 1:00 AM Sat: 4:00 AM to 1:00 AM Sun: 4:00 AM to 1:00 AM |
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Staff Help Available Note: Open during station opening hours. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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