Luton
Ticket office
Open now
Station details
| Station Operator: TL |
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| Station Code: LUT |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Thameslink |
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| Lost Property Contact Available | No |
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Website:
https://www.nationalrail.co.uk/
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | Yes |
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Atm Machine Note: ATM located in station entrance |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee, concourse, Platforms 1 and 2 and 3/4 |
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| Telephones | No |
| Toilets | Yes |
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Toilets Note: Available during staffing hours |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: Wifi information at this station |
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| Waiting Room | No |
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Waiting Room Note: There are heated waiting areas on platforms 1 to 4 |
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| Car parking | Yes |
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Name: Station Road Car Park Operator: <a href="https://www.thameslinkrailway.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a> Spaces: 753 Annual Charge: £949.30 Daily Charge: £6.10 Monthly Charge: £110.00 Off Peak Charge: £3.65 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £288.70 Weekly Charge: £28.30 |
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| Car Parking Contact Available | No |
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Phone number: Website: https://www.nationalrail.co.uk/ |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: YES |
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| Car Hire | No |
| Airport | Yes |
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Airport Note: Luton Airport Parkway station is the nearest rail station to Luton Airport. A shuttle bus connects Luton Airport Parkway with London Luton Airport. For times and through tickets for these buses, please select Luton Airport as your origin or destination on the journey planner. |
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| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format can be found here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This is a Category B3 station: Step free access via lift to platform 5 only (some trains to Bedford/ the East Midlands) only. Steps to all other platforms. Assistance Meeting Point is the Ticket Office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: At the front of the station and in the station car park. |
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| Staff Help Available | Yes |
| Mon - Sun: Twenty Four Hours | |
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Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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