Station Approach, off A137
|Station Operator: LE|
|Station Code: MNG|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
|Lost Property Contact Available||No|
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
Help points can be found at the following location(s):
|Bureau De Change||No|
|First Class Lounge||No|
Station Buffet Note:
Self-service vending machine providing cold drinks and snacks
|Telephones (Cards & Coins)||Yes|
The female toilets are located on Platform 2 (for trains towards London), with the accessible and the male toilets at the side entrance to the same platform. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:30 - 22:00
|Tourist Information Office||No|
Find WiFi Hotspots around Manningtree station
Waiting Room Note:
The waiting room is located in the station building on Platform 3 (for trains towards Ipswich and Norwich).
Name: Station Car Park
Operator: National Car Parks Ltd
Annual Charge: £1685.00
Daily Charge: £9.00
Monthly Charge: £168.00
Off Peak Charge: £7.00
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £481.00
Weekly Charge: £40.00
|Car Parking Contact Available||No|
Phone number: 0345 050 7080
|Cycle Storage Availability||Yes|
There are two cycle compounds adjacent to the 20-minute parking bays on the access road to the station - one has 104 spaces available and the secure compound has 80 spaces. There is another secure compound beyond the side entrance to the station at the far end of Platform 2 (for trains towards London) which has 32 stands available. A further ten stands are located beyond the smaller station building at the side entrance to the station and these can be accessed from Platform 2.
|Cycle Storage CCTV||Yes|
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
This station has step free access to all platforms via lifts, and the lifts are now open 24 hours a day.
This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
|Accessible Ticket Machines||Yes|
|Impaired Mobility Set Down||No|
|Staff Help Available||Yes|
|Mon - Fri: 5:15 AM to 11:45 PM
Sat: 5:15 AM to 11:45 PM
Sun: 7:30 AM to 10:30 PM
Staff Help Available Note:
Assistance is provided by station staff or on board staff during the hours of train service operation. Booking is recommended. For customers ending their journeys at Manningtree and arriving after 23:30 who require assistance off the train, we recommend travelling on services heading to Norwich so that the on-board staff can assist.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.