Marks Tey
Ticket office
Open now
Station details
| Station Operator: LE |
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| Station Code: MKT |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | No |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: at entrance to platform 1, and on platform 2 |
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| Atm Machine | No |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: News agent |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shop |
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| Telephones (Cards & Coins) | No |
| Toilets | Yes |
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Toilets Note: Toilets are located on Platform 2/3. The accessible (radar key) toilet is located in the ticket hall |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: Find WiFi Hotspots around Marks Tey station |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 257 Annual Charge: £1491.00 Daily Charge: £9.00 Monthly Charge: £149.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £426.00 Weekly Charge: £40.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Local buses stop near station 5 minutes walk. Also Express Bus service to Stansted Airport. |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to each platform. HOWEVER, PLEASE NOTE there is no step-free access between the ticket office and platforms 2/3. Access to platforms 2/3 (towards Colchester, Norwich and for the Sudbury branch line) is via North Lane, which is approximately 500m from the ticket office and the London bound platform (No.1). Please allow plenty of time for your transfer between platforms. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office for London bound services, or the supervisor's office on platform 2 for northbound services towards Colchester and Norwich. For Sudbury line services please make yourself known to the member of traincrew who will be monitoring the platform prior to departure. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon - Fri: 5:45 AM to 10:45 PM Sat: 5:45 AM to 10:45 PM Sun: 8:20 AM to 7:30 PM |
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Staff Help Available Note: Assistance to / from mainline services is provided by station staff between the times listed below, and by conductors for all Sudbury line services. Outside of these times alternative transport will be provided to/ from Colchester station. Booking is recommended. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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