Marks Tey
Ticket office
Open now
Station details
Station Operator: LE |
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Station Code: MKT |
Staffing Level: partTime |
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CCTV: Yes |
Oyster Pre Pay | No |
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Oyster Validator | No |
Smartcard Issued | Yes |
Smartcard Validator | Yes |
Oyster Topup | No |
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Prepurchase Collection | Yes |
Smartcard Topup | Yes |
Ticket Machine | Yes |
Penalty Fares: Applicable Operators: |
Lost Property Contact Available | No |
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Website:
https://www.greateranglia.co.uk/travel-information/your-journey/lost-property
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Ticket Gate | No |
DepartureScreens, Announcements, |
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Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day. |
Left Luggage Contact Available | No |
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Customer Help Points | Yes |
Customer Help Points Note: Help points can be found at the following location(s):
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Atm Machine | No |
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Baby Change | Yes |
Bureau De Change | No |
Post Box | No |
Seated Area | Yes |
First Class Lounge | No |
Shops | No |
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Showers | No |
Station Buffet | Yes |
Station Buffet Note: Self-service vending machine providing cold drinks and snacks |
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Telephones | No |
Toilets | Yes |
Toilets Note: The male and the female toilets are located next to the waiting shelter on Platforms 2/3 (for trains towards Colchester and Ipswich, and Sudbury). There are two accessible toilets available for radar key holders - one can be accessed via the waiting room on Platforms 2/3, and the other is inside the booking hall which leads to Platform 1 (for trains towards London). All toilets at this station are scheduled to be open at the following times: Monday - Friday 06:00 - 21:00Saturday 06:00 - 21:00Sunday 07:30 - 21:00 |
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Tourist Information Office | No |
Trolleys | No |
WebKiosk | No |
WiFi | Yes |
Wifi Note: |
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Waiting Room | No |
Waiting Room Note: The waiting room is located in the station building on Platforms 2/3 (for trains towards Colchester and Ipswich, and Sudbury). |
Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 257 |
Car Parking Contact Available | No |
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Phone number: 0345 050 7080 Website: https://www.ncp.co.uk/find-a-car-park/car-parks/marks-tey-station-g-anglia/ |
Cycle Storage Availability | Yes |
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Sheltered: Yes A sheltered cycle parking area providing 60 spaces is located next to the side entrance to Platform 1 (for trains towards London), and a secure compound with 200 spaces is available on the access road to the station car park, behind Platform 3 (for trains towards Sudbury). |
Cycle Storage CCTV | Yes |
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Taxi Rank | No |
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Car Hire | No |
Airport | No |
Metro | No |
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Bus Service | No |
Accessible Booking Office Counter | No |
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Accessible Public Telephones | No |
Accessible Toilets | Yes |
Induction Loop | Yes |
Wheelchairs Available | Yes |
Ramp For Train Access | Yes |
Step Free Access | No |
Step Free Access Note: There is step free access from the ticket office to Platform 1 (for trains towards London) only, with no step free access from the ticket office to Platforms 2/3 (for trains towards Colchester and Ipswich, and Sudbury). There is step free access from the carpark to Platforms 2/3 (for trains towards Colchester and Ipswich, and Sudbury) only, with no step free access from the carpark to Platform 1 (for trains towards London) via the station as there is a stepped footbridge between the platforms. Access from the ticket office to Platforms 2/3 (for trains towards Colchester and Ipswich, and Sudbury) is via North Lane, which is approximately 500m from the ticket office and Platform 1 (for trains towards London). Please allow plenty of time for your transfer between platforms. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office for London bound services, or the supervisor's office on Platform 2 for northbound services towards Colchester and Ipswich. For Sudbury line services please make yourself known to the member of traincrew who will be monitoring the platform prior to departure. |
Accessible Taxis | Yes |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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Accessible Ticket Machines | Yes |
Impaired Mobility Set Down | Yes |
Staff Help Available | Yes |
Mon - Fri: 4:45 AM to 9:45 PM Sat: 4:45 AM to 9:45 PM Sun: 6:00 AM to 9:00 PM |
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Staff Help Available Note: Assistance to / from mainline services is provided by station staff during the opening hours listed below. Outside of these times assistance from a conductor is only available for services running to / from Sudbury. For any other services alternative transport will be provided to / from Colchester station. Booking is recommended. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
timetables for Marks Tey
No timetables.