Middlesbrough
Ticket office
Closed now
Station details
| Station Operator: TP |
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| Station Code: MBR |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Northern, TransPennine Express |
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| Lost Property Contact Available | Yes |
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Phone number:
0345 600 1672 Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: To speak to a member of our team please call 0345 600 1671 |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help Points are available on both platforms and within the Booking Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call. |
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| Atm Machine | No |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Café |
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| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on the Station Concourse. The National key toilets are located on the Station Concourse; these toilets are operated by a radar key. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: |
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| Waiting Room | No |
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Waiting Room Note: Waiting rooms are available on both platforms. |
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| Car parking | Yes |
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Name: Station Car Park Operator: APCOA on behalf of TransPennine Express Spaces: 135 Annual Charge: £180.00 Daily Charge: £1.00 Monthly Charge: £18.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £50.00 Weekly Charge: £5.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Storage Locations: On the station concourse - space for 86 cycles Wood Street Car Park - space for 28 cycles |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: The nearest taxi rank is at the Bridge Street entrance to the station. |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: The National key toilets are located on the Station Concourse; these toilets are operated by a radar key. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access from the subway to both platforms, the booking hall and concourse. This station is staffed for all services. This station is Category A. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: The ticket machine is located within the Booking Hall. |
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| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Fri: 5:15 AM to 11:15 PM Sat: 5:15 AM to 11:15 PM Sun: 7:50 AM to 11:15 PM |
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Assisted Travel: Please call 0800 107 2149 to book assistance at this station. |
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