New Cross
Ticket office
Closed now
| Mon - Fri: | 6:10 AM to 8:00 PM |
|---|---|
| Sat: | 6:10 AM to 8:00 PM |
| Sun: | 8:10 AM to 8:00 PM |
Station details
General information
| Station Operator: SE | |
| Station Code: NWX |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| True | Oyster Pre Pay |
| True | Oyster Validator |
| True | Smartcard Issued |
| False | Smartcard Validator |
|
Travelcard: Zone 2 |
| True | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Southeastern |
|
|
Ticket Office Note: On way in to access trains from main entrance |
Passenger services
| False> | Lost Property Contact Available |
|
Phone number:
0345 322 7021 Website: Go to website |
|
| True | Ticket Gate |
|
|
|
|
Customer Services: 0345 322 7021 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
|
Customer Help Points Note: On platform |
Station facilities
| True> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
|
Shops Note: newspapers |
|
| False | Showers |
| True | Station Buffet |
|
Station Buffet Note: Coffee kiosk |
|
| True | Telephones (Cards & Coins) |
| True | Toilets |
|
Toilets Note: Platform C |
|
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
|
Wifi Note: |
|
| False | Waiting Room |
|
Waiting Room Note: On Platform A/B and on Platform C - only available when staff are present |
Car parking
| false | Car parking |
Cycling
| True | Cycle Storage Availability |
|
Sheltered: Yes |
| False | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
|
|
|
| False | Car Hire |
|
|
|
| False | Airport |
|
|
| False | Metro |
|
|
|
| True | Bus Service |
|
Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
|
Accessible Booking Office Counter Note: Counters can be raised or lowered to suit all customers |
|
| False | Accessible Public Telephones |
|
Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
|
| True | National Key Toilets |
|
National Key Toilets Note: Platform c |
|
| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
|
|
|
| True | Step Free Access |
|
Step Free Access Note: Step free access from entrance direct to platforms C and D.Step free access to platforms A and B via lifts. Step access available via bridge and subway. |
| False | Accessible Taxis |
|
Accessible Taxis Note: Accessible taxis are available to book |
|
| True | Accessible Ticket Machines |
|
Accessible Ticket Machines Note: station forecourt/ booking hall |
|
| False | Impaired Mobility Set Down |
|
|
Live departures and arrivals for New Cross
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 20:25 | Highbury & Islington Platform D | D | On time | See details on departure to Highbury & Islington | |
| 20:40 | Highbury & Islington Platform D | D | On time | See details on departure to Highbury & Islington | |
| 20:55 | Highbury & Islington Platform D | D | On time | See details on departure to Highbury & Islington | |
| 21:10 | Highbury & Islington Platform D | D | On time | See details on departure to Highbury & Islington | |
| 21:25 | Highbury & Islington Platform D | D | On time | See details on departure to Highbury & Islington | |
| 21:40 | Highbury & Islington Platform D | D | On time | See details on departure to Highbury & Islington | |
| 21:55 | Highbury & Islington Platform D | D | On time | See details on departure to Highbury & Islington | |
| 22:10 | Highbury & Islington Platform D | D | On time | See details on departure to Highbury & Islington | |
| 20:22 | Dartford Platform BUS | BUS | On time | See details on departure to Dartford | |
| 20:31 | Lewisham Platform BUS | BUS | On time | See details on departure to Lewisham |
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 20:20 | Highbury & Islington Platform D | D | 20:15 | See details on departure to Highbury & Islington | |
| 20:35 | Highbury & Islington Platform D | D | On time | See details on departure to Highbury & Islington | |
| 20:45 | Highbury & Islington Platform D | D | On time | See details on departure to Highbury & Islington | |
| 21:05 | Highbury & Islington Platform D | D | On time | See details on departure to Highbury & Islington | |
| 21:20 | Highbury & Islington Platform D | D | On time | See details on departure to Highbury & Islington | |
| 21:35 | Highbury & Islington Platform D | D | On time | See details on departure to Highbury & Islington | |
| 21:50 | Highbury & Islington Platform D | D | On time | See details on departure to Highbury & Islington | |
| 22:05 | Highbury & Islington Platform D | D | On time | See details on departure to Highbury & Islington | |
| 20:22 | Lewisham Platform BUS | BUS | On time | See details on departure to Lewisham | |
| 20:31 | Dartford Platform BUS | BUS | On time | See details on departure to Dartford |