New Malden
Ticket office
Unstaffed
Station details
| Station Operator: SW |
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| Station Code: NEM |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | Yes |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
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Travelcard: Zone 4 |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: |
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Ticket Office Note: At each station entrance |
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| Lost Property Contact Available | No |
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Website:
https://www.southwesternrailway.com/contact-and-help/lost-property
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, |
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Customer Services: Please contact our Customer Service Centre on 0345 6000 650 |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help points are available on all platforms |
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| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shop on platform 1. |
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| Telephones | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: Find WiFi Hotspots around New Malden station |
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| Waiting Room | No |
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Waiting Room Note: Platform 1. |
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| Car parking | Yes |
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Name: Station Car Park Operator: Spaces: 12 Notes: <p>Weekend tickets available after 1200 Friday £7.90</p><p>Off Peak from 1600 Monday to Friday</p> |
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| Car Parking Contact Available | No |
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Phone number: Website: https://www.nationalrail.co.uk/ Note: Weekend tickets available after 1200 Friday £7.90 Off Peak from 1600 Monday to Friday |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Under the railway bridge |
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| Cycle Storage CCTV | No |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: The National key toilets are located on Platform 1; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours. |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: Step-free category B1 station - This station has step-free access to both platforms via lifts. Access routes to lifts include ramps with a gradient of up to 1:10. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | No |
| Staff Help Available | No |
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Assisted Travel: Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. |
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timetables for New Malden
No timetables.