Ockendon
Ticket office
Closed now
Station details
| Station Operator: CC |
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| Station Code: OCK |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
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Oyster Comments: Oyster top-up only from the self-service ticket machine <div><a href="http://ticketstoplocator.tfl.gov.uk/LocationLocator/">Nearest Oyster Ticket Shop issuing new Oyster Cards is: Parade News, 1 Canterbury Parade, South Road, South Ockendon, Essex. RM15 6NH</a></div> |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: c2c |
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| Lost Property Contact Available | No |
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Phone number:
03457 44 44 22 Website: https://www.c2c-online.co.uk/help-feedback/lost-property/ |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, |
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Customer Services: Monday - Friday, 08:00 - 20:00 Saturday - Sunday, 09:00 - 16:00 Public Holidays, 09:00 - 16:00 Closed Christmas Day & Boxing Day 0345 744 4422 (option 3, followed by option 3) contact@c2crail.net |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | No |
| First Class Lounge | No |
| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 36 Annual Charge: £1110.00 Daily Charge: £7.70 Monthly Charge: £111.00 Off Peak Charge: £3.30 Six Monthly Charge: N/A Per Hour Charge: £1.00 Three Monthly Charge: £322.00 Weekly Charge: £28.00 |
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| Car Parking Contact Available | No |
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Phone number: 0845 050 70 80 Website: http://www.ncp.co.uk Note: Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: Yes |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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Accessible Booking Office Counter Note: Customer Service Staff |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: Platform 1. This can be accessed using a radar key. |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step free access is only available from street level to platform 1 Platform 2 is only used for certain trains during peak hours, Monday - Friday |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: Outside station entrance |
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| Staff Help Available | Yes |
| Mon - Fri: 6:30 AM to 7:30 PM | |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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