Penzance
Ticket office
Closed now
Station details
| Station Operator: GW |
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| Station Code: PNZ |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Great Western Railway |
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Ticket Office Note: On platform 3 |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | No |
| First Class Lounge | Yes |
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First Class Lounge Note: This lounge is available for passengers who have booked berths for the Night Riviera service. There are also showers available for customers who have booked berths on the Night Riviera train. |
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| Shops | No |
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| Showers | Yes |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
| Tourist Information Office | Yes |
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Tourist Information Office Note: Tourist information office is opposite the station entrance. |
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| Trolleys | Yes |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: Connect to "GWR Free Station WiFi" |
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| Waiting Room | Yes |
| Car parking | Yes |
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Name: Summer Prices Operator: Spaces: 90 Annual Charge: £440.00 Daily Charge: £6.30 Monthly Charge: £56.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £155.00 Weekly Charge: £31.50 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: The radar key is available from station staff. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Step Free Category A station - This station has step free access to the platforms. Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
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Impaired Mobility Set Down Note: No specific area.Assisted travel meeting point - Ticket office main entrance. Please notify a member of staff. a. |
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| Staff Help Available | Yes |
| Mon - Fri: 4:50 AM to 1:45 AM Sat: 5:00 AM to 1:45 AM Sun: 7:00 AM to 10:00 AM |
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Staff Help Available Note: Meeting point: Passenger assistance office on Platform 3 |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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