Peterborough
Ticket office
Open now
Station details
| Station Operator: GR |
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| Station Code: PBO |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Ticket Office Note: In Travel Centre and on concourse. |
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| Lost Property Contact Available | No |
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Phone number:
01302 362175 Website: Go to website |
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| Ticket Gate | Yes |
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Ticket Gate Comments: This station has Secure Station Accreditation |
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Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | No |
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Customer Help Points Note: But there is a floorwalker in reception, a CIP by the entrance also |
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| Atm Machine | Yes |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
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Post Box Note: Located at the front of the station |
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| Seated Area | Yes |
| First Class Lounge | Yes |
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First Class Lounge Note: The First Class Lounge For LNER customers is located in the Great Northern Hotel directly opposite the station. |
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| Shops | Yes |
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| Showers | No |
| Station Buffet | Yes |
| Telephones | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 1 and between Platforms 4 and 5. The National key toilets are located on Platforms 1 ; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Services Office on Platform 1. |
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: |
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| Waiting Room | No |
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Waiting Room Note: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms |
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| Car parking | Yes |
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Name: Main station Operator: London North Eastern Railway Spaces: 731 Annual Charge: £1385.00 Daily Charge: £15.00 Monthly Charge: £195.00 Off Peak Charge: £5.00 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £460.00 Weekly Charge: £49.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website Note: For a map of how to get to the car parks, please click here. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes Alongside station entrance and adjacent to BTP office |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: Taxis are available, whilst services run, there is also a private hire firm situated at the station. Peterborough Taxis: 01733 777 000 |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Steps and lifts are available for access to all 7 platforms. Ticket Office and Car Park are step free. Peterborough has a RNIB Map for All located outside the main entrance to the right of the doors. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Outside station plus we can book by phone |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon: 4:00 AM to 12:30 AM Tue: 4:00 AM to 12:30 AM Wed: 4:00 AM to 12:30 AM Thu: 4:00 AM to 12:30 AM Fri: 4:00 AM to 12:30 AM Sat: 4:00 AM to 12:30 AM Sun: 6:00 AM to 12:30 AM |
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Staff Help Available Note: Assistance meeting point is Customer Information Point in main concourse |
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