|Station Operator: AW|
|Station Code: PPD|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
|Lost Property Contact Available||Yes|
03333 211 202
Website: Go to website
Contact our Customer Relations team directly via the Transport for Wales Website.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
|Bureau De Change||No|
|First Class Lounge||No|
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
|Tourist Information Office||No|
|Cycle Storage Availability||Yes|
On the platform
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Taxi rank within 100m and clearly signposted
Bus Service Note:
Buy a Pontypridd PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||No|
Accessible Public Telephones Note:
On platform 1
Accessible Toilets Note:
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Step free access from Broadway to Platform 1 and 2 (to Cardiff) via a lift.
Step free access to Platform 3 (to Treherbert, Merthyr and Aberdare) via a moderately steep ramp from High Street. Access between Platforms 1, 2 and 3 is via a footbridge with lifts.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
The ticket machine(s) take cash, and major debit and credit cards.
|Impaired Mobility Set Down||Yes|
|Staff Help Available||Yes|
Staff Help Available Note:
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.