|Station Operator: SW|
|Station Code: POO|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
Ticket Office Note:
Located at entrance on platform 1 and in the booking hall
|Lost Property Contact Available||No|
Please contact our Customer Service Centre on 0345 6000 650
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
Help points are available on all platforms
|Bureau De Change||No|
|First Class Lounge||No|
The toilets are located in the Booking Hall and in the Waiting Room on Platform 1. The National key toilets are located in the Main Booking Hall; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: email@example.com.
|Tourist Information Office||No|
Name: Station Car Park
<p>Weekend tickets available after 1200 Friday £11.30</p><p>Off Peak from 1600 Monday to Saturday</p>
|Car Parking Contact Available||No|
Weekend tickets available after 1200 Friday £11.30
Off Peak from 1600 Monday to Saturday
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||No|
Bus Service Note:
Information to plan your onward journey is available in a printable format here
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||No|
Step Free Access Note:
Step-free category B Station - There is level access to both sides of the station by ramps.
Interchange between platforms is via a ramped underpass at the London end of the platforms.
Please be aware that this station has no tactile paving on the platform edge.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
|Impaired Mobility Set Down||No|
|Staff Help Available||Yes|
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
timetables for Poole