Portsmouth Harbour station
The Hard Interchange
|Station Operator: SW|
|Station Code: PMH|
|Staffing Level: Full Time|
|Oyster Pre Pay||No|
Applicable Operators: South Western Railway
Ticket Office Note:
In the booking hall and at entrance from Ferry terminal
|Lost Property Contact Available||No|
Please contact South Western Railway Customer Service Centre on 0345 6000 650
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
Help points are available on all platforms
|Bureau De Change||No|
|First Class Lounge||No|
|Telephones (Cards & Coins)||Yes|
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
|Tourist Information Office||No|
|Cycle Storage Availability||Yes|
Platform 1 and outside booking hall
|Cycle Storage CCTV||Yes|
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
Accessible Toilets Note:
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Step-free category B Station - Steps or 20m ramp (approx. 1:11 gradient) to main entrance, or steps to side entrance. 32m ramp (gradient up to 1:8) from Wightlink IoW ferry terminal. Level access to all platforms. Stepped footbridge between platforms is also available.
Please be aware that this station has no tactile paving on the platform edge.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
|Impaired Mobility Set Down||No|
|Staff Help Available||Yes|
|Mon - Fri: Twenty Four Hours
Sat: Twenty Four Hours
Sun: Twenty Four Hours
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.