Reading

Address

Reading station
Station Hill
Reading
RG1 1LZ

Ticket office

Open now

Station details

General information

Station Operator: NR
Station Code: RDG

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes

Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Penalty Fares: Applicable Operators:
Ticket Office Note: In ticket hall

Passenger services

Lost Property Contact Available	No
Phone number: 03457 000 125 Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes

Customer Services: Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)

Left Luggage Contact Available	No
Customer Help Points	Yes

Station facilities

Atm Machine	Yes
Baby Change	Yes
Bureau De Change	No
Post Box	Yes
Seated Area	Yes
First Class Lounge	No

Shops	Yes
Showers	No
Station Buffet	Yes
Telephones	Yes
Toilets	Yes
Toilets Note: Toilets are located on Station Platforms and in The Brunel Arcade building
Tourist Information Office	No
Trolleys	Yes
WebKiosk	No
WiFi	No
Waiting Room	No

Car parking

Car parking	Yes
Name: Operator: Spaces: 0

Car Parking Contact Available	No
Phone number: Website: https://www.nationalrail.co.uk/

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 344 Type: Stands Location: Front of station, underground short stay car park and long stay car park. Note: <p>Cycles can be carried free of charge,restrictions apply and you need to make a reservation up to two hours before the train leaves the station it is starting from. Please see our Cycling by train leaflet.</p>

Cycle Storage Availability

Sheltered: Yes
Spaces: 344
Type: Stands
Location:

Front of station, underground short stay car park and long stay car park.

Note: <p>Cycles can be carried free of charge,restrictions apply and you need to make a reservation up to two hours before the train leaves the station it is starting from. Please see our Cycling by train leaflet.</p>

Cycle Storage CCTV	No

Other transport

Taxi Rank	Yes
Taxi Rank Note: Taxi rank is situated at the station entrance. Accessible taxi are available, please approach a member of staff for assistance.
Car Hire	No
Airport	Yes
Airport Note: For Heathrow Airport, change at Reading onto the frequent 'RailAir' luxury coach service. Runs every 20 minutes Monday to Friday daytimes; every 30 minutes Saturday & Sunday. For timetables and fares visit: www.railair.com/ or Tele: 0118 957 9498

Metro	No
Bus Service	Yes
Bus Service Note: Buses can be found on near by streets. Information to plan your onward journey is available in a printable format here. Not all buses are accessible

Metro

Bus Service

Bus Service Note:

Buses can be found on near by streets. Information to plan your onward journey is available in a printable format here.

Not all buses are accessible

Accessibility

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted.
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to.
Accessible Toilets	Yes
Accessible Toilets Note: Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: shop@disabilityrightsuk.org, website: https://crm.disabilityrightsuk.org/
Induction Loop	Yes
Wheelchairs Available	Yes
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: platforms can be reached via lift and bridge, ticket office is step free.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxi are available at the station entrance. please request staff assistance if you need to.
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: Accessible ticket machines are located at the station entrance by the ticket office and at the car park.
Impaired Mobility Set Down	Yes
Impaired Mobility Set Down Note: Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.
Staff Help Available	Yes
Mon - Fri: Twenty Four Hours Sat: Twenty Four Hours Sun: Twenty Four Hours
Staff Help Available Note: Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.