Open now
| Mon - Fri: | 5:35 AM to 6:00 PM |
|---|---|
| Sat: | 5:35 AM to 4:10 PM |
| Sun: | 8:20 AM to 4:10 PM |
| Station Operator: GR | |
| Station Code: RET |
| Staffing Level: partTime | |
| CCTV: Yes |
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
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Ticket Office Note: In the booking hall |
| False> | Lost Property Contact Available |
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Phone number:
03457 225333 Website: Go to website |
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| False | Ticket Gate |
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Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. |
| False> | Left Luggage Contact Available |
| False | Customer Help Points |
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Customer Help Points Note: only for car park and low level accessible for all purpose is for assistance |
| False> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Costa Coffee, Platform 1 |
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| True | Telephones |
| True | Toilets |
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Toilets Note: The toilets are located on Platforms 1 and 2. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Station Office on Platform 1. |
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| False | Tourist Information Office |
| True | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: |
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| True | Waiting Room |
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Waiting Room Note: Platform 1 opening hours Mon - Sat 05:30 -21:30, Sun 08:30 - 21:30 Platform 2 opening hours Mon - Sat 05:30 - 22:00, Sun 08:30 - 22:00 |
| true | Car parking |
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Name: Station Car Park Operator: Virgin Trains East Coast Spaces: 101 Annual Charge: £929.00 Daily Charge: £9.00 Monthly Charge: £120.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £310.00 Weekly Charge: £33.00 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website Note: For a map of how to get to the car park, please click here. |
| True | Cycle Storage Availability |
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Sheltered: Yes |
| True | Cycle Storage CCTV |
| True | Taxi Rank |
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Taxi Rank Note: Taxi rank is immediately opposite station entrance. Advance booking is advisable. Check availability before travelling. Local operators: Earlybird 01777 700 678 (wheelchair accessible taxi available) Hinchcliffe's 01777 702 049 Shelley's 01777 700108 Target Taxis 01777 248948 (wheelchair accessible taxi available) |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
| False | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| False | Accessible Taxis |
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Accessible Taxis Note: Advance booking is advisable. |
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| True | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: Station Front |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 07:54 | Edinburgh Platform 2 | 2 | 07:56 2 mins late | See details on departure to Edinburgh |
| 08:11 | Lincoln Central Platform 4 | 4 | On time | See details on departure to Lincoln Central |
| 08:36 | London Kings Cross Platform 1 | 1 | On time | See details on departure to London Kings Cross |
| 08:46 | York Platform 2 | 2 | 08:48 2 mins late | See details on departure to York |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 07:53 | London Kings Cross Platform 2 | 2 | On time | See details on departure to London Kings Cross |
| 08:11 | Sheffield Platform 4 | 4 | On time | See details on departure to Sheffield |
| 08:33 | Berwick-upon-Tweed Platform 1 | 1 | On time | See details on departure to Berwick-upon-Tweed |
| 08:45 | London Kings Cross Platform 2 | 2 | 08:47 2 mins late | See details on departure to London Kings Cross |
