Runcorn
Ticket office
Open now
Station details
| Station Operator: VT |
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| Station Code: RUN |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | No |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Ticket Office Note: Ticket machines can be found in the booking hall. |
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| Lost Property Contact Available | Yes |
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Website:
https://www.nationalrail.co.uk/
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| Ticket Gate | No |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: Customers are encouraged to approach a member of station staff for any customer information enquiry. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Available in the car park |
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| Atm Machine | No |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
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First Class Lounge Note: Located Platform 1 - Access available from the station Tickets Accepted Avanti West Coast Business, First Open or Advance First tickets. You can only enter the lounge on the travel date shown on your ticket. Facilities Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information. Refreshments Tea, coffee, soft drinks. Wi-Fi Wi-Fi is available Showers Showers are not available |
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| Shops | Yes |
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| Showers | No |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
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Toilets Note: The National key toilets are located on Platform 1; these toilets are operated by a radar key. |
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: |
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| Waiting Room | Yes |
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Waiting Room Note: Seating and waiting rooms throughout. |
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| Car parking | Yes |
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Name: Station Car Park 1 - Multi Story (Platform 1) Operator: Avanti West Coast Spaces: 451 Notes: <p><strong>Tariff</strong></p> <p>Monday to Friday - £6.00 for 0 - 6 Hours Parking<o:p></o:p></p> <p>Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59<o:p></o:p></p> <p><span>For information how to get to the car park, plus work out the cost of your stay, visit the</span><span> </span><span><span><strong><a href="https://www.avantiwestcoast.co.uk/destinations/parking">Avanti West Coast website</a></strong></span></span></p> <p>Different rates apply to non rail users season tickets, please speak to a member of staff.</p> Annual Charge: £1200.00 Daily Charge: £12.00 Monthly Charge: £132.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £374.00 Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: https://www.nationalrail.co.uk/ Note: Tariff Monday to Friday - £6.00 for 0 - 6 Hours Parking Monday to Friday - £12.00 for over 6 hours per day finishing at 02:59 For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website Different rates apply to non rail users season tickets, please speak to a member of staff. |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: Available on Platform 1, accessed via RADAR key. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step-free access to all platforms / the platform |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | No |
| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon: 5:30 AM to 11:45 PM Tue: 5:30 AM to 11:45 PM Wed: 5:30 AM to 11:45 PM Thu: 5:30 AM to 11:45 PM Fri: 5:30 AM to 11:45 PM Sat: 5:30 AM to 11:45 PM Sun: 8:00 AM to 12:15 AM |
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Staff Help Available Note: Passenger Assist meeting point is the Customer Service Office within the Ticket Office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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