Saxmundham
Ticket office
Unstaffed
Station details
| Station Operator: LE |
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| Station Code: SAX |
| Staffing Level: unstaffed |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website:
https://www.greateranglia.co.uk/travel-information/your-journey/lost-property
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help points can be found at the following location(s):
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| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | No |
| Telephones | No |
| Toilets | No |
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Find WiFi Hotspots around Saxmundham station |
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| Waiting Room | No |
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Waiting Room Note: The waiting room is located in the station building on Platform 1 (for trains towards Woodbridge and Ipswich). |
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| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 42 Annual Charge: N/A Daily Charge: £3.00 Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: 0345 050 7080 Website: https://www.ncp.co.uk/find-a-car-park/car-parks/saxmundham-greater-anglia/ |
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| Cycle Storage Availability | Yes |
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Sheltered: No There are five cycle stands on Platform 1 (for trains towards Ipswich) which are next to the entrance on to the platform from the station car park, beyond the former station building. |
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| Cycle Storage CCTV | No |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | No |
| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to both platforms from Station Approach, with approximately 30 metres between the two entrances which are either side of the level crossing. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform. |
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| Accessible Taxis | Yes |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: Note: ticket machine is card only (not cash) |
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| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
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Staff Help Available Note: This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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