|Station Operator: TP|
|Station Code: SCA|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
Applicable Operators: TransPennine Express
|Lost Property Contact Available||No|
0345 600 1672
Website: Go to website
DepartureScreens, Announcements, ArrivalScreens,
To speak to a member of our team please call 0345 600 1671
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
Help Points are available in the Booking Hall, on platforms 4/5 and adjacent to Platform 2 to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
|Bureau De Change||No|
|First Class Lounge||No|
|Telephones (Cards & Coins)||Yes|
The toilets are located on Platform 3. The toilets are located on Platform 3; these toilets are operated by a radar key.
|Tourist Information Office||No|
Find WiFi Hotspots around Scarborough station
Waiting Room Note:
Closed until further notice
Name: Station Car Park
Operator: Apcoa on Behalf of First TransPennine Express
Annual Charge: £495.00
Daily Charge: £4.20
Monthly Charge: £63.00
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £157.00
Weekly Charge: £19.50
|Car Parking Contact Available||No|
Website: Go to website
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
The nearest taxi rank is outside the station.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||No|
Accessible Toilets Note:
The toilets are located on Platform 3; these toilets are operated by a radar key.
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Level access is provided from the station entrance to all platforms. This station is staffed for all services. This station is Category A. Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay).
Please be aware that this station has no tactile paving on the platform edge.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
The ticket machine is located within the Booking Hall.
|Impaired Mobility Set Down||Yes|
|Staff Help Available||Yes|
|Mon - Fri: 6:15 AM to 11:35 PM
Sat: 6:15 AM to 11:35 PM
Sun: 8:00 AM to 11:00 PM
Please call 0800 107 2149 to book assistance at this station.