Scunthorpe

Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

There is a newsagent located on platform 1.

The toilets are located on Platform 1.

Find WiFi Hotspots around Scunthorpe station

Heated waiting rooms are available on both platforms when the station is staffed.

The nearest taxi rank is outside the station.

Information to plan your onward journey is available in a printable format here

The accessible toilets are located on Platform 1, these toilets are operated by a radar key.

This station is category A. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access from Platform 1 to Platform 2, which are only operational when the station is staffed. This station is partially staffed.There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office no less than 20 minutes prior to the departure time of their train.

Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.

Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.