|Station Operator: TP|
|Station Code: SBY|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
Applicable Operators: TransPennine Express
Ticket Office Note:
The ticket office is on the left as you enter the station.
|Lost Property Contact Available||No|
357 600 1671
To speak to a member of our team, please call: 0345 600 1671.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
|Bureau De Change||No|
|First Class Lounge||No|
Station Buffet Note:
Refreshments are available from the coffee shop in the booking hall.
|Telephones (Cards & Coins)||Yes|
The toilets are located on Platform 1.
|Tourist Information Office||No|
Waiting Room Note:
Heated waiting rooms are available on platforms 1 and 2 when the station is staffed.
Name: Station Car Park
Operator: TransPennine Express
Annual Charge: £340.00
Daily Charge: £3.90
Monthly Charge: £47.00
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £112.00
Weekly Charge: £17.00
|Car Parking Contact Available||No|
Phone number: 01895 262 122
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
The nearest taxi rank is outside the station.
Bus Service Note:
Information to plan your onward journey is available in a printable format here
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||No|
Accessible Toilets Note:
The accessible toilets are located on platform 1. A radar key is not required.
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
This station is category B2. Step free access is available throughout the station, however customers should note that access to platforms 2 and 3 is via a barrow crossing which is reliant upon staff assistance, and cannot be accessed outside of staffed hours. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
|Accessible Ticket Machines||Yes|
|Impaired Mobility Set Down||Yes|
|Staff Help Available||Yes|
|Mon - Fri: 6:00 AM to 7:45 PM
Sat: 6:00 AM to 7:45 PM
Sun: 9:15 AM to 7:00 PM
Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office no less than 20 minutes prior to the departure time of their train.
Selby is an accessible station only during the hours when staff are available. Access to Platform 2 is available during staffed hours only. Staff will assist customers to cross the line. Due to train movements through the station we cannot guarantee transfer between platforms if you arrive less than 20 minutes before your train leaves.
Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.
Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor if you do not need assistance to cross between platforms. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.