Southend East

Address

Southend East station
Ambleside Drive
Southend-on-Sea
SS1 2UP

Ticket office

Open now

Station details

General information

Station Operator: CC
Station Code: SOE

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	No
Smartcard Validator	Yes

Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Penalty Fares: Applicable Operators:

Passenger services

Lost Property Contact Available	No
Phone number: 03457 44 44 22 Website: https://www.c2c-online.co.uk/help-feedback/lost-property/
Ticket Gate	Yes
DepartureScreens, Announcements,
Customer Services: Monday - Friday, 08:00 - 20:00Saturday, Sunday, Public Holidays: 09:00 - 16:00Closed Christmas Day and Boxing Day0345 744 4422 (option 3, followed by option 3)contact@c2crail.net

Left Luggage Contact Available	No
Customer Help Points	Yes

Station facilities

Atm Machine	No
Baby Change	No
Bureau De Change	No
Post Box	No
Seated Area	Yes
First Class Lounge	No

Shops	No
Showers	No
Station Buffet	Yes
Station Buffet Note: Platform 1
Telephones	Yes
Toilets	Yes
Toilets Note: The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key.
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	Yes
Wifi Note: Wifi on c2c
Waiting Room	No
Waiting Room Note: Platform 1

Car parking

Car parking	Yes
Name: Station Car Park Operator: Southend-on-Sea Borough Council Spaces: 207

Car Parking Contact Available	No
Phone number: 01702 215 000 Website: http://www.southend.gov.uk/

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 17 Type: Stands Location: Outside ticket office on platform 1 and at Riviera Drive entrance

Cycle Storage Availability

Sheltered: Yes
Spaces: 17
Type: Stands
Location:

Outside ticket office on platform 1 and at Riviera Drive entrance

Cycle Storage CCTV	Yes

Other transport

Taxi Rank	No
Car Hire	No
Airport	No

Metro	No
Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: Customer Service Staff
Accessible Public Telephones	No
Accessible Toilets	Yes
Accessible Toilets Note: Platform 1. This can be accessed using a radar key.
Induction Loop	Yes
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Step free access is only available from Ambleside Drive to platform 1 (London bound)

Accessible Taxis	No
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Staff Help Available	Yes
Mon - Fri: 6:00 AM to 7:30 PM
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Departures

Arrivals

timetables for Southend East

No timetables.

Download Station Information for Southend East (HTML file)

Download all Station Information

Stay up-to-date

Subscribe to email updates. Get travel inspiration, journey updates and exclusive offers delivered straight to your inbox.

We will not pass on your personal information to any organisation outside of Gatwick Express.

Should we no longer operate the Gatwick Express franchise, please be aware that we will pass your details to the Successor franchise or Secretary of State for Transport to allow you to continue receiving service and/or marketing emails if you have consented to them.

Subscription confirmed

Thank you for subscribing to receive relevant updates from Gatwick Express.

Subscription Failed

Something went wrong with your submission, please try again later.