|Station Operator: LE|
|Station Code: SMN|
|Staffing Level: unstaffed|
|Oyster Pre Pay||No|
|Lost Property Contact Available||No|
Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Customer Help Points Note:
Help point available on platform 1.
|Bureau De Change||No|
|First Class Lounge||No|
|Telephones (Cards & Coins)||Yes|
|Tourist Information Office||No|
Name: Station Car Park
Operator: National Car Parks Ltd
Annual Charge: £500.00
Daily Charge: £4.00
Monthly Charge: £50.00
Off Peak Charge: £4.00
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £143.00
Weekly Charge: £16.00
|Car Parking Contact Available||No|
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||No|
Bus Service Note:
Local bus services to Bradwell on Sea and Burnham on Crouch
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Single platform station. This station has step free access to the platform.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Please wait next to the boarding ramp on the platform if you need assistance to board the train.
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
Note: ticket machine is card only (not cash)
|Impaired Mobility Set Down||No|
|Staff Help Available||No|
|Mon - Sun: Unavailable|
Staff Help Available Note:
Station unstaffed, mobile teams can provide assistance to board and alight if booked during the following times Monday - Saturday 06.00-21.00 Sunday 08.00-20.00 outside of these times or if un-booked alternative transport will be provided.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.