St Austell station
High Cross Street
|Station Operator: GW|
|Station Code: SAU|
|Staffing Level: partTime|
|Oyster Pre Pay||No|
Ticket Office Note:
Self service ticket machine located at the entrance to platform 2.
|Lost Property Contact Available||No|
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
Atm Machine Note:
Located outside the station
|Bureau De Change||No|
|First Class Lounge||No|
|Telephones (Cards & Coins)||Yes|
The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
|Tourist Information Office||No|
Connect to "GWR Free Station WiFi"
Name: Station Car Park
Operator: APCOA Parking (UK) Limited
Annual Charge: £445.00
Daily Charge: £3.30
Monthly Charge: £56.00
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £155.00
Weekly Charge: £16.50
|Car Parking Contact Available||No|
Phone number: 0345 165 2030
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Bus Service Note:
Information to plan your onward journey is available in a printable format here
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||No|
Accessible Toilets Note:
The radar key is available from station staff.
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
Step Free Category A Station - This station has step free access to both platforms via a liftbridge.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
Accessible Taxis Note:
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
Self service Ticket Machine is located at the entrance to platform 2.
|Impaired Mobility Set Down||Yes|
|Staff Help Available||Yes|
|Mon - Fri: 5:50 AM to 7:00 PM
Sat: 6:50 AM to 7:00 PM
Sun: 9:45 AM to 4:45 PM
Staff Help Available Note:
Meeting point: Ticket office.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.