St Austell
Ticket office
Closed now
| Mon - Fri: | 5:50 AM to 7:00 PM |
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| Sat: | 6:50 AM to 7:00 PM |
| Sun: | 9:45 AM to 4:45 PM |
Station details
General information
| Station Operator: GW | |
| Station Code: SAU |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Great Western Railway |
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Ticket Office Note: Self service ticket machine located at the entrance to platform 2. |
Passenger services
| False> | Lost Property Contact Available |
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Website: Go to website |
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| False | Ticket Gate |
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Customer Services: Please see gwr.com for our current customer service contact information or alternatively contact our social media team on @gwrhelp. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Station facilities
| True> | Atm Machine |
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Atm Machine Note: Located outside the station |
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| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located on Platforms 1 and 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: Connect to "GWR Free Station WiFi" |
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| False | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: APCOA Parking (UK) Limited Spaces: 80 Annual Charge: £427.00 Daily Charge: £3.60 Monthly Charge: £54.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £148.00 Weekly Charge: £16.00 |
| False | Car Parking Contact Available |
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Phone number: 0345 165 2030 Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: No |
| True | Cycle Storage CCTV |
Other transport
| False | Taxi Rank |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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National Key Toilets Note: The National key toilets are operated by a radar key. The radar key is available from station staff. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: RADAR Key Company, 11 Church Street Exmouth EX8 1PE. Tel: 01395 265543. Fax: 01395 222088. Email: sales@radarkey.org. |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Step Free Category A Station - This station has step free access to both platforms via a liftbridge |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: Self service Ticket Machine is located at the entrance to platform 2. |
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| True | Impaired Mobility Set Down |
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