|Station Operator: GN|
|Station Code: SVG|
|Staffing Level: Full Time|
|Oyster Pre Pay||No|
Oyster cannot be used at this station.
Applicable Operators: Thameslink
|Lost Property Contact Available||No|
|Left Luggage Contact Available||No|
|Customer Help Points||No|
Customer Help Points Note:
Atm Machine Note:
ATM located in station entrance
|Bureau De Change||No|
|First Class Lounge||No|
WC available on station concourse
|Tourist Information Office||No|
Waiting Room Note:
Heated waiting areas are available on all platforms.
|Cycle Storage Availability||Yes|
Long and short term car park areas
|Cycle Storage CCTV||Yes|
Taxi Rank Note:
Bus Service Note:
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
This is a Category A station: This station has step-free access to all platforms.
Assistance Meeting Point is the ticket office.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
|Impaired Mobility Set Down||Yes|
Impaired Mobility Set Down Note:
Station staff assistance to ground level, subject to staff availability. Cannot be guaranteed
|Staff Help Available||Yes|
|Mon - Sun: Twenty Four Hours|
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
timetables for Stevenage