Stourbridge Junction

Address

Stourbridge Junction station
Brook Road
Stourbridge
DY8 1NH

Open now

General information

Station Operator: WM
Station Code: SBJ

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes
Penalty Fares: Applicable Operators:
Ticket Office Note: A Ticket Vending Machine is available on Platform 3.

Passenger services

Lost Property Contact Available	No
Website: https://www.nationalrail.co.uk/
Ticket Gate	No
DepartureScreens, Announcements,
Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.Stourbridge Junction Station is accredited by the Secure Station Scheme

Left Luggage Contact Available	No
Customer Help Points	Yes
Customer Help Points Note: On all platforms.

Station facilities

Shops	No
Showers	No
Station Buffet	Yes
Station Buffet Note: Coffee kiosk Food vending machine
Telephones	Yes
Toilets	Yes
Toilets Note: The toilets are located on Platform 2. The National key toilet is located on Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Booking Office opening hours for passengers who do not possess a RADAR key: Monday - Saturday 05:00-21:30 and Sunday 08:00-21:30. The toilet facilities are not available when the Ticket Office is closed.
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	No
Wifi Note: Find WiFi Hotspots around Stourbridge Junction station
Waiting Room	Yes

Car parking

Car parking	Yes
Name: Station Car Park Operator: Transport for West Midlands Spaces: 819

Car Parking Contact Available	No
Phone number: Website: https://www.nationalrail.co.uk/

Cycling

Cycle Storage Availability	Yes
Sheltered: No Spaces: 90 Type: Stands Location: By the Ticket Office.

Cycle Storage Availability

Sheltered: No
Spaces: 90
Type: Stands
Location:

By the Ticket Office.

Cycle Storage CCTV	Yes

Other transport

Taxi Rank	Yes
Taxi Rank Note: Stourbridge Junction (SBJ) Station ABM 01384 838383 Falcon 01384 393939 Eagle 01384 444 888
Car Hire	No
Airport	No

Metro	No
Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	Yes
Accessible Booking Office Counter Note: An accessible Ticket Office counter is now available at Stourbridge Junction.
Accessible Public Telephones	Yes
Accessible Public Telephones Note: Public telephones are not accessible
Accessible Toilets	Yes
Induction Loop	Yes
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Accessible Taxis	Yes
Accessible Taxis Note: Accessible taxis are not available
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	Yes
Impaired Mobility Set Down Note: Pick-up in car park.
Staff Help Available	Yes
Mon: 5:00 AM to 7:00 PM Tue: 5:00 AM to 7:00 PM Wed: 5:00 AM to 7:00 PM Thu: 5:00 AM to 7:00 PM Fri: 5:00 AM to 9:00 PM Sat: 5:00 AM to 8:00 PM Sun: 8:00 AM to 6:00 PM
Staff Help Available Note: This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Departures

Arrivals

No timetables.