Stratford International
Ticket office
Closed now
| Mon - Fri: | 8:30 AM to 10:30 AM |
|---|---|
| Sat: | 9:00 AM to 1:00 PM |
| Sun: | to |
Station details
-
AlertsShow detailsHide details
The lift at the Eastern side of the station is out of service until further notice. The escalator at this side of the station is now back in service, however passengers requiring the lift will be required to use the lift to the main concourse.
General information
| Station Operator: NR | |
| Station Code: SFA |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| True | Oyster Pre Pay |
| True | Oyster Validator |
| True | Smartcard Issued |
| False | Smartcard Validator |
|
Travelcard: Zone 2/3 |
|
| Oyster Comments: <p>Oyster PAYG is now valid on Southeastern High Speed services between London St. Pancras and Stratford International. </p> <p>Oyster is also valid on Docklands Light Railway services.</p> |
| True | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Southeastern |
|
|
Ticket Office Note: On way in to access trains |
Passenger services
| False> | Lost Property Contact Available |
|
Phone number:
0345 322 7021 Website: Go to website |
|
| True | Ticket Gate |
|
|
|
|
Customer Services: 0345 322 7021 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
|
Customer Help Points Note: On platform |
Station facilities
| True> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
|
Shops Note: WH Smiths |
|
| False | Showers |
| True | Station Buffet |
|
Station Buffet Note: coffee shop |
|
| False | Telephones (Cards & Coins) |
| True | Toilets |
|
Toilets Note: Booking Hall |
|
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
| True | Waiting Room |
|
Waiting Room Note: on platform |
Car parking
| false | Car parking |
Cycling
| True | Cycle Storage Availability |
|
Sheltered: Yes |
| False | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
|
Taxi Rank Note: Taxis are available from the Westfield Shopping Centre entrance. |
|
| False | Car Hire |
|
|
|
| False | Airport |
|
|
| True | Metro |
|
Metro Note: Docklands Light Railway is available at the station for onward connection to London Underground and DLR stations. |
|
| False | Bus Service |
|
|
Accessibility
| True | Accessible Booking Office Counter |
|
Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available. |
|
| False | Accessible Public Telephones |
|
|
|
| True | National Key Toilets |
|
National Key Toilets Note: Booking Hall |
|
| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
|
|
|
| True | Step Free Access |
|
Step Free Access Note: Step free access to all platforms via lifts.Pedestrian access to the international station from the regional station either via Westfield shopping centre or the roadway to the second entrance. |
| False | Accessible Taxis |
|
|
|
| True | Accessible Ticket Machines |
|
Accessible Ticket Machines Note: booking hall |
|
| True | Impaired Mobility Set Down |
|
|