Stratford International
Ticket office
Closed now
Mon - Fri: | 8:30 AM to 10:30 AM |
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Sat: | 9:00 AM to 1:00 PM |
Sun: | to |
Station details
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Southeastern operate High Speed services to / from this station.
To travel between Stratford International and Stratford Regional station, passengers are advised to walk through the Westfield shopping centre (access is available through the Lower Ground Floor) which is about a ten minute walk and does not involve steps, lifts or escalators. There is a secondary pedestrian exit via escalator/lift from our platforms which enables access to Stratford Regional station which is outside the shopping centre (This is open from start of service until 2200).
Alternatively, you can use Docklands Light Railway services which are a 2 minute walk from the High Speed station entrance, which take passengers directly to Stratford Regional station (a charge is payable) or further onto the London Underground network. There are also bus stops on International Way.
Southeastern staff can assist passengers either to the taxi rank or bus stop outside Stratford International station. Alternatively they can assist you to the DLR station situated opposite the International Station. From there you will be handed over into the care of DLR staff - every DLR service has a Customer Service Agent who will be able to help you off the service at your final destination. There is level access between the DLR trains and their platforms. During Engineering works affecting the DLR services, it is best to contact DLR direct for information on their replacement service or you may need to book a taxi for this part of the journey.
General information
Station Operator: NR | |
Station Code: SFA |
Staffing Level: Full Time | |
CCTV: Yes |
Ticket buying & collection
True | Oyster Pre Pay |
True | Oyster Validator |
True | Smartcard Issued |
False | Smartcard Validator |
Travelcard: Zone 2/3 |
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Oyster Comments: <p>Oyster PAYG is now valid on Southeastern High Speed services between London St. Pancras and Stratford International. </p> <p>Oyster is also valid on Docklands Light Railway services.</p> |
True | Oyster Topup |
True | Prepurchase Collection |
True | Smartcard Topup |
True | Ticket Machine |
Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains |
Passenger services
False> | Lost Property Contact Available |
Phone number:
0345 322 7021 Website: Go to website |
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True | Ticket Gate |
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Customer Services: 0345 322 7021 |
False> | Left Luggage Contact Available |
True | Customer Help Points |
Customer Help Points Note: On platform |
Station facilities
True> | Atm Machine |
True | Baby Change |
False | Bureau De Change |
False | Post Box |
True | Seated Area |
False | First Class Lounge |
True | Shops |
Shops Note: WH Smiths |
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False | Showers |
True | Station Buffet |
Station Buffet Note: coffee shop |
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False | Telephones (Cards & Coins) |
True | Toilets |
Toilets Note: Booking Hall |
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False | Tourist Information Office |
False | Trolleys |
False | WebKiosk |
False | WiFi |
True | Waiting Room |
Waiting Room Note: on platform |
Car parking
false | Car parking |
Cycling
True | Cycle Storage Availability |
Sheltered: Yes |
False | Cycle Storage CCTV |
Other transport
True | Taxi Rank |
Taxi Rank Note: Taxis are available from the Westfield Shopping Centre entrance. |
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False | Car Hire |
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False | Airport |
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True | Metro |
Metro Note: Docklands Light Railway is available at the station for onward connection to London Underground and DLR stations. |
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False | Bus Service |
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Accessibility
True | Accessible Booking Office Counter |
Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available. |
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False | Accessible Public Telephones |
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True | National Key Toilets |
National Key Toilets Note: Booking Hall |
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True | Induction Loop |
True | Wheelchairs Available |
True | Ramp For Train Access |
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True | Step Free Access |
Step Free Access Note: Step free access to all platforms via lifts.Pedestrian access to the international station from the regional station either via Westfield shopping centre or the roadway to the second entrance. |
False | Accessible Taxis |
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True | Accessible Ticket Machines |
Accessible Ticket Machines Note: booking hall |
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True | Impaired Mobility Set Down |
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Live departures and arrivals for Stratford International
Due | Destination | Platform | Expected | further details | |
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21:47 | London St Pancras (Intl) Platform 2 | 2 | On time | coaches | See details on departure to London St Pancras (Intl) |
22:00 | London St Pancras (Intl) Platform 2 | 2 | 22:06 6 mins late | coaches | See details on departure to London St Pancras (Intl) |
22:02 | Faversham Platform 3 | 3 | On time | coaches | See details on departure to Faversham |
22:14 | London St Pancras (Intl) Platform 2 | 2 | On time | coaches | See details on departure to London St Pancras (Intl) |
22:19 | Margate Platform 3 | 3 | On time | coaches | See details on departure to Margate |
22:29 | London St Pancras (Intl) Platform 2 | 2 | On time | coaches | See details on departure to London St Pancras (Intl) |
22:32 | Ramsgate Platform 3 | 3 | On time | coaches | See details on departure to Ramsgate |
22:44 | Sandwich Platform 3 | 3 | On time | coaches | See details on departure to Sandwich |
22:47 | London St Pancras (Intl) Platform 2 | 2 | On time | coaches | See details on departure to London St Pancras (Intl) |
22:59 | London St Pancras (Intl) Platform 2 | 2 | On time | coaches | See details on departure to London St Pancras (Intl) |
Due | Destination | Platform | Expected | further details | |
---|---|---|---|---|---|
21:47 | Dover Priory Platform 2 | 2 | On time | coaches | See details on departure to Dover Priory |
21:59 | Ramsgate Platform 2 | 2 | 22:05 6 mins late | coaches | See details on departure to Ramsgate |
22:01 | London St Pancras (Intl) Platform 3 | 3 | On time | coaches | See details on departure to London St Pancras (Intl) |
22:14 | Margate Platform 2 | 2 | On time | coaches | See details on departure to Margate |
22:18 | London St Pancras (Intl) Platform 3 | 3 | On time | coaches | See details on departure to London St Pancras (Intl) |
22:28 | Faversham Platform 2 | 2 | On time | coaches | See details on departure to Faversham |
22:31 | London St Pancras (Intl) Platform 3 | 3 | On time | coaches | See details on departure to London St Pancras (Intl) |
22:43 | London St Pancras (Intl) Platform 3 | 3 | On time | coaches | See details on departure to London St Pancras (Intl) |
22:47 | Margate Platform 2 | 2 | On time | coaches | See details on departure to Margate |
22:58 | London St Pancras (Intl) Platform 2 | 2 | On time | coaches | See details on departure to London St Pancras (Intl) |