Stratford International
Ticket office
Open now
Station details
Station Operator: NR |
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Station Code: SFA |
Staffing Level: Full Time |
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CCTV: Yes |
Oyster Pre Pay | Yes |
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Oyster Validator | Yes |
Smartcard Issued | Yes |
Smartcard Validator | No |
Travelcard: Zone 2/3 |
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Oyster Comments: <p>Oyster PAYG is now valid on Southeastern High Speed services between London St. Pancras and Stratford International. </p> <p>Oyster is also valid on Docklands Light Railway services.</p> |
Oyster Topup | Yes |
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Prepurchase Collection | Yes |
Smartcard Topup | Yes |
Ticket Machine | Yes |
Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains |
Lost Property Contact Available | Yes |
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Phone number:
0345 322 7021 Website: Go to website |
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Ticket Gate | Yes |
DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: 0345 322 7021 |
Left Luggage Contact Available | No |
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Customer Help Points | Yes |
Customer Help Points Note: On platform |
Atm Machine | Yes |
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Baby Change | Yes |
Bureau De Change | No |
Post Box | No |
Seated Area | Yes |
First Class Lounge | No |
Shops | Yes |
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Shops Note: WH Smiths |
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Showers | No |
Station Buffet | Yes |
Station Buffet Note: coffee shop |
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Telephones (Cards & Coins) | No |
Toilets | Yes |
Toilets Note: Booking Hall |
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Tourist Information Office | No |
Trolleys | No |
WebKiosk | No |
WiFi | No |
Waiting Room | Yes |
Waiting Room Note: on platform |
Car parking | No |
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Cycle Storage Availability | Yes |
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Sheltered: Yes |
Cycle Storage CCTV | No |
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Taxi Rank | Yes |
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Taxi Rank Note: Taxis are available from the Westfield Shopping Centre entrance. |
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Car Hire | No |
Airport | No |
Metro | Yes |
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Metro Note: Docklands Light Railway is available at the station for onward connection to London Underground and DLR stations. |
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Bus Service | No |
Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available. |
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Accessible Public Telephones | No |
Accessible Toilets | Yes |
Accessible Toilets Note: Booking Hall |
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Induction Loop | Yes |
Wheelchairs Available | Yes |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: Step free access to all platforms via lifts.Pedestrian access to the international station from the regional station either via Westfield shopping centre or the roadway to the second entrance. |
Accessible Taxis | No |
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Accessible Ticket Machines | Yes |
Accessible Ticket Machines Note: booking hall |
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Impaired Mobility Set Down | Yes |
Staff Help Available | Yes |
Mon - Sun: Twenty Four Hours | |
Staff Help Available Note: Assistance/Help available from station staff from First to Last trains. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |