Stratford (London)
Ticket office
Closed now
Station details
| Station Operator: XR |
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| Station Code: SRA |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | Yes |
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| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
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Travelcard: Zone 2/3 |
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| Oyster Topup | Yes |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: |
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Ticket Office Note: There is a Elizabeth Line ticket office outside the Southern Entrance and another located within the Northern Ticket Hall area. |
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| Lost Property Contact Available | No |
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Website:
https://www.nationalrail.co.uk/
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| Ticket Gate | Yes |
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Customer Services: 0343 222 1234 |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
| Atm Machine | Yes |
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Atm Machine Note: ATM machines located in the Northern Ticket hall area and just outside the Southern Entrance. |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | No |
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Post Box Note: Outside the station - Stratford Centre |
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| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: Newsagent |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shops |
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| Telephones | No |
| Toilets | Yes |
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Toilets Note: Accessible toilets are available. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: Find WiFi Hotspots around Stratford (London) station |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Operator: Spaces: Annual Charge: N/A Daily Charge: N/A Monthly Charge: N/A Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: N/A |
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| Car Parking Contact Available | No |
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Phone number: Website: https://www.nationalrail.co.uk/ |
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| Cycle Storage Availability | No |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: A taxi rank is located at the front of Stratford Station Great Eastern Road, next to bus station and on Montifichet Road by the entrance to Westfield shopping centre. |
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| Car Hire | No |
| Airport | No |
| Metro | Yes |
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Metro Note: London Underground Central Line and Jubilee Lines and Docklands Light Railway. |
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| Bus Service | Yes |
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Bus Service Note: London Buses operate from outside the station. Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: Accessibility Category A. This station has step-free access to all platforms |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
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Staff Help Available Note: Staff are available to assist from the first to last train. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance. |
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