Stratford-upon-Avon
Ticket office
Closed now
Station details
Station Operator: WM |
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Station Code: SAV |
Staffing Level: partTime |
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CCTV: Yes |
Oyster Pre Pay | No |
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Oyster Validator | No |
Smartcard Issued | No |
Smartcard Validator | No |
Oyster Topup | No |
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Prepurchase Collection | Yes |
Smartcard Topup | No |
Ticket Machine | Yes |
Ticket Office Note: A Ticket Vending Machine is located at the front of the station. |
Lost Property Contact Available | No |
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Website:
https://www.nationalrail.co.uk/
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Ticket Gate | No |
DepartureScreens, Announcements, |
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Customer Services: Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Stratford-upon-Avon is accredited by the Secure Station Scheme** |
Left Luggage Contact Available | No |
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Customer Help Points | Yes |
Atm Machine | No |
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Baby Change | No |
Bureau De Change | No |
Post Box | No |
Seated Area | Yes |
First Class Lounge | No |
Shops | No |
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Showers | No |
Station Buffet | Yes |
Station Buffet Note: Buffet |
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Telephones (Cards & Coins) | Yes |
Toilets | Yes |
Toilets Note: The toilets are located on Platform 2. The toilet facilities are available: Monday - Saturday 07:00-18:30 and Sunday 10:00-16:00. The toilet facilities are not available when the Ticket Office is closed. |
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Tourist Information Office | No |
Trolleys | No |
WebKiosk | No |
WiFi | No |
Wifi Note: Find WiFi Hotspots around Stratford-upon-Avon station |
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Waiting Room | Yes |
Car parking | Yes |
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Name: Station Car Park Operator: SABA UK Spaces: 320 Annual Charge: £432.00 Daily Charge: £4.50 Monthly Charge: £54.00 Off Peak Charge: £3.20 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: N/A Weekly Charge: £17.00 |
Car Parking Contact Available | No |
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Phone number: 0330 1235 247 Website: https://www.nationalrail.co.uk/ |
Cycle Storage Availability | Yes |
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Sheltered: No |
Cycle Storage CCTV | Yes |
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Taxi Rank | Yes |
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Taxi Rank Note: Othello Taxis: 01789 336 226 007 Stratford's Taxis: 01789 414007 |
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Car Hire | Yes |
Car Hire Note: Available at the front of the station. |
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Airport | No |
Metro | No |
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Bus Service | Yes |
Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessible Booking Office Counter | No |
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Accessible Public Telephones | Yes |
Accessible Public Telephones Note: Public telephones are not accessible |
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Accessible Toilets | No |
Accessible Toilets Note: N/A |
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Induction Loop | Yes |
Wheelchairs Available | No |
Ramp For Train Access | Yes |
Step Free Access | Yes |
Step Free Access Note: This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform. |
Accessible Taxis | Yes |
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Accessible Taxis Note: Red Line Taxis (Wheelchair Access) 017889 777365 |
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Accessible Ticket Machines | Yes |
Accessible Ticket Machines Note: A Ticket Vending Machine is located at the front of the station. |
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Impaired Mobility Set Down | No |
Staff Help Available | Yes |
Mon: 7:00 AM to 6:00 PM Tue: 7:00 AM to 6:00 PM Wed: 7:00 AM to 6:00 PM Thu: 7:00 AM to 6:00 PM Fri: 7:00 AM to 7:00 PM Sat: 7:00 AM to 6:00 PM Sun: 9:00 AM to 4:00 PM |
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Staff Help Available Note: This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train. Chiltern Railways are currently in the progress of replacing boarding ramps across some of their fleet. Customers wanting to use a Chiltern service with the use of a boarding ramp here, will need to travel from the nearest alternative accessible station. The Assisted Travel team can help with making alternative transport arrangements for impacted customers, who can be contacted here: Assisted Train Travel | Chiltern Railways |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |