Sunderland
Ticket office
Closed now
| Mon - Fri: | 6:55 AM to 6:00 PM |
|---|---|
| Sat: | 6:55 AM to 6:00 PM |
| Sun: | 9:00 AM to 5:00 PM |
Station details
General information
| Station Operator: NT | |
| Station Code: SUN |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
08002006060 Website: Go to website |
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| False | Ticket Gate |
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| False> | Left Luggage Contact Available |
| False | Customer Help Points |
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Customer Help Points Note: none |
Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
| False | Telephones (Cards & Coins) |
| False | Toilets |
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: Find WiFi Hotspots around Sunderland station |
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| False | Waiting Room |
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Waiting Room Note: There is a waiting room between platform 1 and 4 . |
Car parking
| false | Car parking |
Cycling
| False | Cycle Storage Availability |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: Taxi rank outside of the station. |
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| False | Car Hire |
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| False | Airport |
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| True | Metro |
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Metro Note: Tyne and Wear metro station close to the station. 0191 203 3333 |
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| True | Bus Service |
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Bus Service Note: Busline 0871 200 2233 |
Accessibility
| False | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: staff will come out of the office to assist |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Lifts to all platforms for disabled passengers from the North end of the station. Open for all services. |
| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: Located on the North Concourse and accepts cash and cards. |
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| False | Impaired Mobility Set Down |
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