Sunderland
Ticket office
Closed now
| Mon - Fri: | 6:15 AM to 6:00 PM |
|---|---|
| Sat: | 6:15 AM to 6:00 PM |
| Sun: | 8:00 AM to 5:00 PM |
Station details
| Station Operator: NT | |
| Station Code: SUN |
| Staffing Level: Full Time | |
| CCTV: No |
| Oyster Pre Pay | No |
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
|
Penalty Fares: Applicable Operators: Northern |
|
| Lost Property Contact Available | No |
|
Phone number:
08002006060 Website: Go to website |
|
| Ticket Gate | No |
|
DepartureScreens, Announcements, |
|
|
Customer Services: 08002006060 |
|
| Left Luggage Contact Available | No |
| Customer Help Points | No |
| Atm Machine | No |
| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
| Showers | No |
| Station Buffet | Yes |
| Telephones (Cards & Coins) | No |
| Toilets | No |
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
|
Wifi Note: Find WiFi Hotspots around Sunderland station |
|
| Waiting Room | No |
|
Waiting Room Note: There is a waiting room between platform 1 and 4 . |
|
| Car parking | No |
| Cycle Storage Availability | No |
| Cycle Storage CCTV | Yes |
| Taxi Rank | Yes |
|
Taxi Rank Note: Taxi rank outside of the station. |
|
| Car Hire | No |
| Airport | No |
| Metro | Yes |
|
Metro Note: Tyne and Wear metro station close to the station. 0191 203 3333 |
|
| Bus Service | Yes |
|
Bus Service Note: Busline 0871 200 2233 |
|
| Accessible Booking Office Counter | No |
|
Accessible Booking Office Counter Note: staff will come out of the office to assist |
|
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
|
Step Free Access Note: Category A station, Lifts to all platforms for disabled passengers from the North end of the station. Open for all services. |
|
| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
|
Accessible Ticket Machines Note: Located on the North Concourse and accepts cash and cards. |
|
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Fri: 5:15 AM to 12:00 AM Sat: 5:15 AM to 12:00 AM Sun: 6:30 AM to 12:00 AM |
|
|
Assisted Travel: Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist |
|