Sway
Ticket office
Closed now
Station details
| Station Operator: SW |
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| Station Code: SWY |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: South Western Railway |
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Ticket Office Note: On platform 1 next to the ticket office |
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| Lost Property Contact Available | No |
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Website:
https://www.southwesternrailway.com/contact-and-help/lost-property
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| Ticket Gate | No |
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Customer Services: Please contact our Customer Service Centre on 0345 6000 650 |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Help points are available on all platforms |
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| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
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| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | No |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 1. The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a radar key. Toilets are only available when the ticket office is open. |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: Find WiFi Hotspots around Sway station |
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| Waiting Room | No |
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Waiting Room Note: Platform 1 |
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| Car parking | Yes |
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Name: Station Car Park Operator: Spaces: 34 Annual Charge: £289.00 Daily Charge: £2.30 Monthly Charge: £28.90 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £86.70 Weekly Charge: £11.50 |
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| Car Parking Contact Available | No |
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Phone number: Website: https://www.nationalrail.co.uk/ Note: Weekend tickets are available from 1200 Friday £4.70 |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: The National key toilets are located in the Waiting Room on Platform 1; these toilets are operated by a radar key. |
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| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: Step-free category B station - This station has level access from the main entrance to Platform 1 (for trains towards Southampton). There is level access from the car park to Platform 2 (for trains towards Bournemouth/ Weymouth) via a separate entrance. The step-free route between platforms is approximately 300m via the street (please note the station access road on the Platform 2 side has no pavement). |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon - Fri: 6:35 AM to 10:00 AM | |
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Assisted Travel: Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. |
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