Thetford
Ticket office
Open now
Station details
| Station Operator: LE |
|---|
| Station Code: TTF |
| Staffing Level: partTime |
|---|
| CCTV: No |
| Oyster Pre Pay | No |
|---|---|
| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | No |
| Oyster Topup | No |
|---|---|
| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
|---|---|
|
Website: Go to website |
|
| Ticket Gate | No |
|
DepartureScreens, ArrivalScreens, |
|
|
Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|
| Left Luggage Contact Available | No |
|---|---|
| Customer Help Points | Yes |
|
Customer Help Points Note: Help points available on platforms 1 and 2. |
|
| Atm Machine | No |
|---|---|
| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
|---|---|
| Showers | No |
| Station Buffet | No |
| Telephones (Cards & Coins) | Yes |
| Toilets | Yes |
|
Toilets Note: Womens and accessible toilets are available in the waiting room on platform 1 and mens on platform 2 |
|
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
|
Wifi Note: |
|
| Waiting Room | No |
| Car parking | Yes |
|---|---|
|
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 35 Annual Charge: £437.00 Daily Charge: £3.50 Monthly Charge: £44.00 Off Peak Charge: £3.50 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £125.00 Weekly Charge: £12.00 |
|
| Car Parking Contact Available | No |
|---|---|
|
Phone number: Website: Go to website |
|
| Cycle Storage Availability | Yes |
|---|---|
|
Sheltered: Yes |
|
| Cycle Storage CCTV | No |
|---|
| Taxi Rank | No |
|---|---|
| Car Hire | No |
| Airport | No |
| Metro | No |
|---|---|
| Bus Service | Yes |
|
Bus Service Note: Local bus services |
|
| Accessible Booking Office Counter | Yes |
|---|---|
| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | No |
|
Step Free Access Note: Step free access to each platform, but not between platforms. For trains towards Norwich access is via a footpath off Croxton Road, for trains towards Ely the step free access it through the station car park off Station Road. This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the platform. |
|
| Accessible Taxis | No |
|---|---|
|
Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
|
| Accessible Ticket Machines | Yes |
|
Accessible Ticket Machines Note: On platform 2. |
|
| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Fri: 7:00 AM to 1:30 PM Sat: 7:00 AM to 1:30 PM |
|
|
Assisted Travel: As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
|