Thornaby
Ticket office
Open now
| Mon - Fri: | 5:45 AM to 7:45 PM |
|---|---|
| Sat: | 5:45 AM to 7:45 PM |
| Sun: | 9:15 AM to 5:15 PM |
Station details
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From Sunday 20 May 2018, if you're travelling with TransPennine Express and would like to bring your bike on board, you'll need to reserve a space for it in advance.
Bike reservations will remain free of charge.
How to book a bike space:
Customers can make a reservation using the methods below, and must do so at least 24 hours in advance of travel:
By phone:- Call 0345 600 1671 (select Option 3)
Online: - When you're buying tickets through tpexpress.co.uk you will be given the option to book a space for your bike.
At the booking office: - Bike reservations can be requested at any booking office.
General information
| Station Operator: TP | |
| Station Code: TBY |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
0345 600 1672 Website: Go to website |
|
| False | Ticket Gate |
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| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call. |
Station facilities
| False> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee shop |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: The toilets are located in the Station Building. The National key toilets are located in the Station Building; these toilets are operated by a radar key. |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: |
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| False | Waiting Room |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: APCOA on behalf of TransPennine Express Spaces: 60 Annual Charge: £365.00 Daily Charge: £3.10 Monthly Charge: £46.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £120.00 Weekly Charge: £13.50 |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: No |
| False | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: The nearest taxi rank is at the station entrance. |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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| False | National Key Toilets |
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National Key Toilets Note: The National key toilets are located in the Station Building; these toilets are operated by a radar key. |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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| False | Accessible Taxis |
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| True | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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Live departures and arrivals for Thornaby
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 10:15 | Bishop Auckland Platform | 10:20 5 mins late | See details on departure to Bishop Auckland | |
| 10:31 | Middlesbrough Platform | 10:43 12 mins late | See details on departure to Middlesbrough | |
| 10:38 | Hexham via Hartlepool Platform | On time | See details on departure to Hexham via Hartlepool | |
| 10:38 | Saltburn Platform | On time | See details on departure to Saltburn | |
| 10:48 | Darlington Platform | On time | See details on departure to Darlington | |
| 10:48 | Nunthorpe Platform | On time | See details on departure to Nunthorpe | |
| 11:01 | Saltburn Platform | On time | See details on departure to Saltburn | |
| 11:02 | Manchester Airport Platform | On time | See details on departure to Manchester Airport | |
| 11:15 | Bishop Auckland Platform | On time | See details on departure to Bishop Auckland | |
| 11:31 | Middlesbrough Platform | On time | See details on departure to Middlesbrough | |
| 11:39 | Saltburn Platform | On time | See details on departure to Saltburn | |
| 11:40 | Hexham via Hartlepool Platform | On time | See details on departure to Hexham via Hartlepool | |
| 11:48 | Darlington Platform | On time | See details on departure to Darlington | |
| 11:48 | Nunthorpe Platform | On time | See details on departure to Nunthorpe | |
| 12:01 | Saltburn Platform | On time | See details on departure to Saltburn | |
| 12:02 | Manchester Airport Platform | On time | See details on departure to Manchester Airport | |
| 12:15 | Bishop Auckland Platform | On time | See details on departure to Bishop Auckland |
| Due | Destination | Platform | Expected | further details |
|---|---|---|---|---|
| 10:15 | Saltburn Platform | 10:19 4 mins late | See details on departure to Saltburn | |
| 10:31 | Manchester Airport Platform | 10:43 12 mins late | See details on departure to Manchester Airport | |
| 10:37 | Darlington Platform | On time | See details on departure to Darlington | |
| 10:38 | Middlesbrough Platform | On time | See details on departure to Middlesbrough | |
| 10:48 | Carlisle Platform | On time | See details on departure to Carlisle | |
| 10:48 | Saltburn Platform | On time | See details on departure to Saltburn | |
| 11:00 | Bishop Auckland Platform | On time | See details on departure to Bishop Auckland | |
| 11:00 | Middlesbrough Platform | On time | See details on departure to Middlesbrough | |
| 11:15 | Saltburn Platform | On time | See details on departure to Saltburn | |
| 11:30 | Manchester Airport Platform | On time | See details on departure to Manchester Airport | |
| 11:38 | Darlington Platform | On time | See details on departure to Darlington | |
| 11:40 | Nunthorpe Platform | On time | See details on departure to Nunthorpe | |
| 11:48 | Hexham Platform | On time | See details on departure to Hexham | |
| 11:48 | Saltburn Platform | On time | See details on departure to Saltburn | |
| 12:00 | Bishop Auckland Platform | On time | See details on departure to Bishop Auckland | |
| 12:00 | Middlesbrough Platform | On time | See details on departure to Middlesbrough | |
| 12:15 | Saltburn Platform | On time | See details on departure to Saltburn |