Torquay
Ticket office
Closed now
| Mon - Fri: | 7:10 AM to 5:00 PM |
|---|---|
| Sat: | 7:10 AM to 5:00 PM |
| Sun: | 9:40 AM to 5:10 PM |
Station details
General information
| Station Operator: GW | |
| Station Code: TQY |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Great Western Railway |
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Ticket Office Note: At foot of stairs on platform 2 |
Passenger services
| False> | Lost Property Contact Available |
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Website: Go to website |
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| False | Ticket Gate |
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Customer Services: Please see gwr.com for our current customer service contact information or alternatively contact our social media team on @gwrhelp. |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Station facilities
| False> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee shop |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: Platform 1 |
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| False | Tourist Information Office |
| True | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: Connect to "GWR Free Station WiFi" |
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| False | Waiting Room |
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Waiting Room Note: Platform 1 ticket hall |
Car parking
| true | Car parking |
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Name: Summer Prices Operator: Spaces: Annual Charge: £545.00 Daily Charge: £6.00 Monthly Charge: £69.00 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £200.00 Weekly Charge: N/A |
| False | Car Parking Contact Available |
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Phone number: Website: Go to website |
Cycling
| True | Cycle Storage Availability |
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Sheltered: No |
| False | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: Yes |
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| True | Car Hire |
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Car Hire Note: There is a Thrifty Car hire branch adjacent to the station entrance to platform 1 |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Station pay phones are not accessible |
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| True | National Key Toilets |
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National Key Toilets Note: Accessible wc only.The National key toilets are operated by a radar key. The radar key is available from station staff. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: RADAR Key Company, 11 Church Street Exmouth EX8 1PE. Tel: 01395 265543. Fax: 01395 222088. Email: sales@radarkey.org. |
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| True | Induction Loop |
| True | Wheelchairs Available |
| True | Ramp For Train Access |
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| False | Step Free Access |
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Step Free Access Note: Step Free Category B1 - This station has a degree of step free access to the platforms. Platform 2 can only be accessed step free via local roads. Footbridge link between platforms. |
| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are available. Please request staff assistance. |
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| True | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: Set- Down / Pick up Points are available at the station entrances to both platforms |