|Station Operator: GW|
|Station Code: TRU|
|Staffing Level: Full Time|
|Oyster Pre Pay||No|
Applicable Operators: Great Western Railway
Ticket Office Note:
In ticket hall
|Lost Property Contact Available||No|
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
|Left Luggage Contact Available||No|
|Customer Help Points||Yes|
|Bureau De Change||No|
Post Box Note:
|First Class Lounge||No|
First Class Lounge Note:
A waiting area is available for customers with berths on the Night Riviera.
Café to Platform 2
Station Buffet Note:
Café to Platform 2
|Telephones (Cards & Coins)||Yes|
|Tourist Information Office||No|
Connect to "GWR Free Station WiFi"
Waiting Room Note:
Name: Station Car Park
Operator: APCOA Parking (UK) Limited
Annual Charge: £560.00
Daily Charge: £4.10
Monthly Charge: £69.00
Off Peak Charge: N/A
Six Monthly Charge: N/A
Per Hour Charge: N/A
Three Monthly Charge: £206.00
Weekly Charge: £20.50
|Car Parking Contact Available||No|
Phone number: 0345 165 2030
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
|Accessible Booking Office Counter||Yes|
|Accessible Public Telephones||No|
Accessible Toilets Note:
The radar key is available from station staff.
|Ramp For Train Access||Yes|
|Step Free Access||No|
Step Free Access Note:
Step Free Category B1 Station Step free access available to both platforms 1 & 2 from the main road side buildings. Access to platform 3 via the footbridges and level crossing.
Safety warning - Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge. Please take extra care when using this station.
Accessible Taxis Note:
|Accessible Ticket Machines||Yes|
|Impaired Mobility Set Down||Yes|
|Staff Help Available||Yes|
|Mon - Fri: 5:15 AM to 12:30 AM
Sat: 5:30 AM to 11:15 PM
Sun: 8:00 AM to 11:30 PM
Staff Help Available Note:
Meeting point: Ticket office.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.