Wakefield Westgate
Ticket office
Closed now
Station details
| Station Operator: GR |
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| Station Code: WKF |
| Staffing Level: Full Time |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
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Ticket Office Note: In the booking hall. |
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| Lost Property Contact Available | No |
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Phone number:
03457 225333 Website: https://www.nationalrail.co.uk/ |
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| Ticket Gate | Yes |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business. This station has Secure Station Accreditation |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: On Entry/Exit barriers to Long stay car park, also on Car park Pay on Foot machines |
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| Atm Machine | Yes |
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| Baby Change | Yes |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | Yes |
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First Class Lounge Note:
Located Behind gateline. Adjacent to Station Management Centre. Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges Tickets Accepted
Restricted tickets
Facilities TV, newspapers Refreshment Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits Wi-Fi Yes Showers No |
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| Shops | No |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee shop and various food outlets available for refreshments |
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| Telephones | Yes |
| Toilets | Yes |
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Toilets Note: The toilets are located on Platform 1 and in the Waiting Room on Platform 2. The National key toilets are located on the Main Concourse; these toilets are operated by a RADAR key. A RADAR key is available from the Station Management Office on the Main Concourse. Toilet opening hours are at all times that the station is open. |
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| Tourist Information Office | No |
| Trolleys | Yes |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: |
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| Waiting Room | No |
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Waiting Room Note: This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms Platform 2. There is a 1st Class waiting room on platform 1. Open hours: Monday - Friday 05:00 - 21:00. Saturday 05:00 - 20:30. Sunday 08:00 - 21:00 |
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| Car parking | Yes |
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Name: Multi Storey Car Park Operator: Spaces: 900 Annual Charge: £1265.00 Daily Charge: £11.50 Monthly Charge: N/A Off Peak Charge: £6.75 Six Monthly Charge: N/A Per Hour Charge: £2.00 Three Monthly Charge: N/A Weekly Charge: £46.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: https://www.nationalrail.co.uk/ |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: Wakefield Westgate is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operators who accept bookings include Fleet 01924 379615. |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
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| Accessible Booking Office Counter | Yes |
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Accessible Booking Office Counter Note: Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window |
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| Accessible Public Telephones | No |
| Accessible Toilets | Yes |
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Accessible Toilets Note: The National key toilets are located on the Main Concourse; these toilets are operated by a radar key. A radar key is available from the Station Management Office on the Main Concourse. |
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| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This station has step free access to all platforms. This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955. Lift access between Platforms 1 & 2. Wakefield has two RNIB 'Maps for All' - located on the paved area outside the main entrance and inside the entrance from the short stay car park. Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary. |
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| Accessible Taxis | No |
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Accessible Taxis Note: A small number are accessible, therefore advance notification (via station) ensures they are available when required |
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| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | Yes |
| Staff Help Available | Yes |
| Mon - Fri: 5:00 AM to 11:59 PM Sat: 5:00 AM to 11:59 PM Sun: 8:30 AM to 11:59 PM |
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Staff Help Available Note: When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point, located on the main concourse. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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