Wallington

Located by the ticket office

Platform 1.Accessible toilet, Station Front

Wifi information at this station

There is a heated waiting area on platform 1 and a shelter on platform 2.

Yes

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

This is a Category B2 station Level access to both platforms via separate entrances. Long access route between platforms via street or footpath (over 400m length).

Assistance Meeting Point is at the front exit of the station next to the ticket machine.

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

Located at the front of the station

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

You can also arrange assistance by:

• Pressing the “emergency & assisted travel” button on a station Help Point
• Calling our Assisted Travel team on: 0800 138 1016
• Texting us on: 0800 138 1018

We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Southern.