Welwyn Garden City

Address

Welwyn Garden City station
inside The Howard Centre shopping m
Welwyn Garden City
AL8 6HA

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Closed now

General information

Station Operator: GN
Station Code: WGC

Staffing Level: Full Time
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	Yes
Smartcard Validator	Yes
Oyster Comments: Oyster cannot be used at this station.

Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	No
Ticket Machine	Yes
Penalty Fares: Applicable Operators: Great Northern, Thameslink

Passenger services

Lost Property Contact Available	No
Website: https://www.nationalrail.co.uk/
Ticket Gate	Yes
DepartureScreens, Announcements,

Left Luggage Contact Available	No
Customer Help Points	Yes

Station facilities

Atm Machine	Yes
Atm Machine Note: ATM located In shopping Centre
Baby Change	No
Bureau De Change	No
Post Box	No
Seated Area	Yes
First Class Lounge	No

Shops	No
Showers	No
Station Buffet	Yes
Telephones	No
Toilets	Yes
Toilets Note: Platforms
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	Yes
Wifi Note: Wifi information at this station
Waiting Room	No
Waiting Room Note: Heated waiting areas are available on all platforms

Car parking

Car parking	No

Cycling

Cycle Storage Availability	No

Cycle Storage CCTV	No

Other transport

Metro	No
Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format can be found here

Accessibility

Accessible Booking Office Counter	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Induction Loop	Yes
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: This is a Category A station: This station has step-free access to all platforms. Assistance Meeting Point is outside the ticket office. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down	No
Impaired Mobility Set Down Note: There are pick up and drop off points outside the Howard Centre
Staff Help Available	Yes
Mon - Sun: Twenty Four Hours
Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Departures

Arrivals

No timetables.