Welwyn North
Ticket office
Open now
Station details
| Station Operator: GN |
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| Station Code: WLW |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
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Oyster Comments: Oyster cannot be used at this station. |
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| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Thameslink |
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| Lost Property Contact Available | No |
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Website:
https://www.nationalrail.co.uk/
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| Ticket Gate | No |
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DepartureScreens, ArrivalScreens, Announcements, |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Both platforms |
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| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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| Showers | No |
| Station Buffet | Yes |
| Telephones | Yes |
| Toilets | No |
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Toilets Note: WC available on platform 1 |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | No |
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Wifi Note: Wifi is not yet available at this station. |
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| Waiting Room | No |
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Waiting Room Note: A heated waiting room is available on platform 1. No fully accessible as there is a step down to enter. |
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| Car parking | Yes |
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Name: Station Car Park Operator: APCOA Parking UK Spaces: 253 |
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| Car Parking Contact Available | No |
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Phone number: - Website: https://www.nationalrail.co.uk/ |
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| Cycle Storage Availability | Yes |
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Sheltered: Yes In both car parks |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: No |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below. |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | Yes |
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Accessible Public Telephones Note: Public telephones are not accessible |
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| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free access between platforms via the street. Assistance Meeting Point is on platform 1 near the coffee shop. This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance. |
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| Accessible Taxis | No |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details |
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| Impaired Mobility Set Down | No |
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Impaired Mobility Set Down Note: Located at both sides of the station |
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| Staff Help Available | Yes |
| Mon - Fri: 6:25 AM to 8:15 PM Sat: 7:10 AM to 2:10 PM Sun: Unavailable |
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Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed. Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed. If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart. Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart. |
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Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here. |
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timetables for Welwyn North
No timetables.