West Byfleet

Address

West Byfleet station
Claremont Road
West Byfleet
KT14 6DY

Open now

General information

Station Operator: SW
Station Code: WBY

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Penalty Fares: Applicable Operators:
Ticket Office Note: Outside ticket office and on Platform 3

Passenger services

Lost Property Contact Available	No
Website: https://www.southwesternrailway.com/contact-and-help/lost-property
Ticket Gate	No

Customer Services: Please contact our Customer Service Centre on 0345 6000 650

Left Luggage Contact Available	No
Customer Help Points	Yes
Customer Help Points Note: Help points are available on all platforms

Station facilities

Shops	Yes
Showers	No
Station Buffet	Yes
Station Buffet Note: A coffee shop on the approach to the station.
Telephones (Cards & Coins)	No
Toilets	Yes
Toilets Note: The toilets are located on Platform 1. The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	Yes
Wifi Note: Find WiFi Hotspots around West Byfleet station
Waiting Room	No

Car parking

Car parking	Yes
Name: Main Operator: Spaces: 290 Notes: <div>Weekend tickets are available from 1200 Friday £9.20</div> Annual Charge: £749.00 Daily Charge: £5.20 Monthly Charge: £75.50 Off Peak Charge: N/A Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £226.50 Weekly Charge: £25.50

Car Parking Contact Available	No
Phone number: Website: https://www.nationalrail.co.uk/ Note: Weekend tickets are available from 1200 Friday £9.20

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 210 Type: Stands,Wheel Racks Location: Platform 1 car park, platform 3 exit

Cycle Storage Availability

Sheltered: Yes
Spaces: 210
Type: Stands,Wheel Racks
Location:

Platform 1 car park, platform 3 exit

Cycle Storage CCTV	Yes

Other transport

Metro	No
Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	Yes
Accessible Public Telephones	No
Accessible Toilets	Yes
Accessible Toilets Note: The National key toilets are located in the Booking Hall; these toilets are operated by a radar key. The toilet facilities are only available during Ticket Office opening hours.
Induction Loop	Yes
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: Step-free category B1 station - This station has step-free access from the main entrance to Platform 1 (for trains towards London Waterloo) via a ramp at a gradient of approximately 1:12. From Platform 1 there is step-free access to Platforms 2 and 3 (for trains towards Woking) via lifts. There is a stepped entrance from the Station Approach entrance/ subway to Platforms 2 and 3, but there is an alternative step-free route via the street - approximately 140m.

Accessible Taxis	No
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Impaired Mobility Set Down	No
Staff Help Available	No

Assisted Travel: Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives.

Departures

Arrivals

No timetables.