West Horndon

Address

West Horndon station
Station Approach
West Horndon
CM13 3TJ

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Closed now

General information

Station Operator: CC
Station Code: WHR

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Penalty Fares: Applicable Operators: c2c
Ticket Office Note: Platform 2

Passenger services

Lost Property Contact Available	No
Phone number: 03457 44 44 22 Website: https://www.c2c-online.co.uk/help-feedback/lost-property/
Ticket Gate	Yes
DepartureScreens, Announcements,
Customer Services: Monday - Friday, 08:00 - 20:00. Saturday - Sunday - Public Holidays, 09:00 - 16:00 Closed Christmas Day - Boxing Day 0345 744 4422 (option 3, followed by option 3) contact@c2crail.net

Left Luggage Contact Available	No
Customer Help Points	Yes

Station facilities

Shops	No
Showers	No
Station Buffet	Yes
Telephones	No
Toilets	Yes
Toilets Note: The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key.
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	Yes
Wifi Note:
Waiting Room	No
Waiting Room Note: Platform 2 Booking Hall

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 146 Annual Charge: £1214.00 Daily Charge: £8.50 Monthly Charge: £122.00 Off Peak Charge: £3.30 Six Monthly Charge: N/A Per Hour Charge: £1.00 Three Monthly Charge: £353.00 Weekly Charge: £32.00

Car Parking Contact Available	No
Phone number: 0845 050 70 80 Website: http://www.ncp.co.uk Note: Premier Reserved Parking (Annual): £1,554.00 Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Car Parking Contact Available

Phone number: 0845 050 70 80
Website: http://www.ncp.co.uk
Note:

Premier Reserved Parking (Annual): £1,554.00

Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays

Cycling

Cycle Storage Availability	Yes
Sheltered: No Spaces: 20 Type: Stands Location: Car Park & Platform 2 (Shoeburyness bound)

Cycle Storage CCTV	Yes

Other transport

Metro	No
Bus Service	Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter	No
Accessible Booking Office Counter Note: Customer Service Staff
Accessible Public Telephones	No
Accessible Toilets	Yes
Accessible Toilets Note: Within booking hall. This can be accessed using a radar key.
Induction Loop	Yes
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: Step free access is only available from street level if travelling towards Southend from platform 2. There is no lift or step free entrance to platform 1

Accessible Taxis	No
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	Yes
Impaired Mobility Set Down Note: Outside station entrance
Staff Help Available	Yes

Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Departures

Arrivals

No timetables.