West Malling
Ticket office
Closed now
| Mon - Fri: | 6:00 AM to 7:00 PM |
|---|---|
| Sat: | 7:30 AM to 2:10 PM |
| Sun: | 8:15 AM to 3:30 PM |
Station details
General information
| Station Operator: SE | |
| Station Code: WMA |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Southeastern |
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Ticket Office Note: On way in to access trains from the car park |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
0345 322 7021 Website: Go to website |
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| False | Ticket Gate |
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Customer Services: 0345 322 7021 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Customer Help Points Note: On platform |
Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee shop |
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| True | Telephones (Cards & Coins) |
| True | Toilets |
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Toilets Note: Booking Hall |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
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Wifi Note: Find WiFi Hotspots around West Malling station |
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| False | Waiting Room |
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Waiting Room Note: in booking hall only available when staff are present |
Car parking
| true | Car parking |
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Name: Station Car Park Operator: Saba Park Solutions UK Limited Spaces: 164 Annual Charge: £907.90 Daily Charge: £5.10 Monthly Charge: £87.10 Off Peak Charge: £4.60 Six Monthly Charge: £519.60 Per Hour Charge: N/A Three Monthly Charge: £260.30 Weekly Charge: £23.60 |
| False | Car Parking Contact Available |
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Phone number: 03301 235 247 Website: Go to website Note: From 1st June - new off peak evening rate (after 18:00) - £1.50 |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes |
| False | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: front of station |
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| False | Car Hire |
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| False | Airport |
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| False | Metro |
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| True | Bus Service |
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Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: Counters can be raised or lowered to suit all customers |
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| False | Accessible Public Telephones |
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Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
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| True | National Key Toilets |
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National Key Toilets Note: Booking Hall |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Step free access to booking hall and side entrance to Platform 1 for services to London. Step free access to Platform 2 for services towards Maidstone and Ashford via side entrance from Station Road North off Lucks Hill. No step free interchange between platforms. Stepped access between platforms via station footbridge. |
| False | Accessible Taxis |
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Accessible Taxis Note: Accessible taxis are available to book |
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| True | Accessible Ticket Machines |
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Accessible Ticket Machines Note: On platforms 1 and 2. |
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| True | Impaired Mobility Set Down |
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Live departures and arrivals for West Malling
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 20:09 | Borough Green & Wrotham Platform 1 | 1 | On time | coaches | See details on departure to Borough Green & Wrotham |
| 20:14 | Ashford International Platform 2 | 2 | On time | coaches | See details on departure to Ashford International |
| 21:09 | Borough Green & Wrotham Platform 1 | 1 | On time | coaches | See details on departure to Borough Green & Wrotham |
| 21:14 | Ashford International Platform 2 | 2 | On time | coaches | See details on departure to Ashford International |
| 22:09 | Borough Green & Wrotham Platform | On time | coaches | See details on departure to Borough Green & Wrotham |
| Due | Destination | Platform | Expected | further details | |
|---|---|---|---|---|---|
| 20:09 | Ashford International Platform 1 | 1 | On time | coaches | See details on departure to Ashford International |
| 20:13 | Borough Green & Wrotham Platform 2 | 2 | On time | coaches | See details on departure to Borough Green & Wrotham |
| 21:09 | Ashford International Platform 1 | 1 | On time | coaches | See details on departure to Ashford International |
| 21:13 | Borough Green & Wrotham Platform 2 | 2 | On time | coaches | See details on departure to Borough Green & Wrotham |
| 22:09 | Ashford International Platform | On time | coaches | See details on departure to Ashford International |