West Malling
Ticket office
Closed now
| Mon - Fri: | to |
|---|---|
| Sat: | to |
| Sun: | 6:00 AM to 10:00 AM |
| 3:00 PM to 7:00 PM |
Station details
-
AlertsShow detailsHide detailsPlease note we have temporarily changed the ticket office opening hours at this station.
General information
| Station Operator: SE | |
| Station Code: WMA |
| Staffing Level: partTime | |
| CCTV: Yes |
Ticket buying & collection
| False | Oyster Pre Pay |
| False | Oyster Validator |
| True | Smartcard Issued |
| False | Smartcard Validator |
| False | Oyster Topup |
| True | Prepurchase Collection |
| True | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: Southeastern |
|
|
Ticket Office Note: On way in to access trains from the car park |
Passenger services
| False> | Lost Property Contact Available |
|
Phone number:
0345 322 7021 Website: Go to website |
|
| False | Ticket Gate |
|
|
|
|
Customer Services: 0345 322 7021 |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
|
Customer Help Points Note: On platform |
Station facilities
| False> | Atm Machine |
| False | Baby Change |
| False | Bureau De Change |
| False | Post Box |
| True | Seated Area |
| False | First Class Lounge |
| False | Shops |
| False | Showers |
| True | Station Buffet |
|
Station Buffet Note: Coffee shop |
|
| True | Telephones (Cards & Coins) |
| True | Toilets |
|
Toilets Note: Booking Hall |
|
| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| False | WiFi |
|
Wifi Note: Find WiFi Hotspots around West Malling station |
|
| False | Waiting Room |
|
Waiting Room Note: in booking hall only available when staff are present |
Car parking
| true | Car parking |
|
Name: Station Car Park Operator: Saba Park Solutions UK Limited Spaces: 164 Annual Charge: £933.30 Daily Charge: £5.20 Monthly Charge: £89.50 Off Peak Charge: £4.70 Six Monthly Charge: £534.10 Per Hour Charge: N/A Three Monthly Charge: £267.50 Weekly Charge: £24.20 |
| False | Car Parking Contact Available |
|
Phone number: 03301 235 247 Website: Go to website Note: From 1st June - new off peak evening rate (after 18:00) - £1.50 |
Cycling
| True | Cycle Storage Availability |
|
Sheltered: Yes |
| False | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
|
Taxi Rank Note: front of station |
|
| False | Car Hire |
|
|
|
| False | Airport |
|
|
| False | Metro |
|
|
|
| True | Bus Service |
|
Bus Service Note: Information to plan your onward journey is available in a printable format here |
Accessibility
| True | Accessible Booking Office Counter |
|
Accessible Booking Office Counter Note: Counters can be raised or lowered to suit all customers |
|
| False | Accessible Public Telephones |
|
Accessible Public Telephones Note: Public telephones are not wheelchair accessible |
|
| True | National Key Toilets |
|
National Key Toilets Note: Booking Hall |
|
| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
|
|
|
| True | Step Free Access |
|
Step Free Access Note: Step free access to booking hall and side entrance to Platform 1 for services to London. Step free access to Platform 2 for services towards Maidstone and Ashford via side entrance from Station Road North off Lucks Hill. No step free interchange between platforms. Stepped access between platforms via station footbridge. |
| False | Accessible Taxis |
|
Accessible Taxis Note: Accessible taxis are available to book |
|
| True | Accessible Ticket Machines |
|
Accessible Ticket Machines Note: On platforms 1 and 2. |
|
| True | Impaired Mobility Set Down |
|
|