West Norwood
Ticket office
Closed now
| Mon - Fri: | 6:10 AM to 7:35 PM |
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| Sat: | 7:40 AM to 2:15 PM |
| Sun: | 7:40 AM to 3:15 PM |
Station details
| Station Operator: SN | |
| Station Code: WNW |
| Staffing Level: Full Time | |
| CCTV: Yes |
| Oyster Pre Pay | No |
| Oyster Validator | Yes |
| Smartcard Issued | No |
| Smartcard Validator | Yes |
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Travelcard: Zone 3 |
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Oyster Comments: You can top up pay-as-you-go on Oyster using the self service ticket machines. Oyster Cards cannot be purchased at this station. |
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| Oyster Topup | Yes |
| Prepurchase Collection | Yes |
| Smartcard Topup | No |
| Ticket Machine | Yes |
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Penalty Fares: Applicable Operators: Southern |
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| Lost Property Contact Available | Yes |
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Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, |
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| Left Luggage Contact Available | No |
| Customer Help Points | Yes |
| Atm Machine | No |
| Baby Change | No |
| Bureau De Change | No |
| Post Box | No |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | No |
| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Coffee vendor, Platform 1 |
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| Telephones | No |
| Toilets | No |
| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: Wifi information at this station |
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| Waiting Room | No |
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Waiting Room Note: There is a waiting area on platform 1 |
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| Car parking | No |
| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
| Taxi Rank | Yes |
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Taxi Rank Note: NO |
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| Car Hire | No |
| Airport | No |
| Metro | No |
| Bus Service | Yes |
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Bus Service Note: Information to plan your onward journey is available in a printable format here. |
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| Accessible Booking Office Counter | No |
| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | No |
| Ramp For Train Access | Yes |
| Step Free Access | Yes |
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Step Free Access Note: This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free access between platforms via the street, steep in places. Assistance Meeting Point is the paid side behind the gatelines. |
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| Accessible Taxis | No |
| Accessible Ticket Machines | Yes |
| Impaired Mobility Set Down | No |
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Impaired Mobility Set Down Note: No dedicated area |
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| Staff Help Available | Yes |
| Mon - Fri: 5:30 AM to 12:30 PM | |
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Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. |
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