West Norwood station
|Station Operator: SN|
|Station Code: WNW|
|Staffing Level: Full Time|
|Oyster Pre Pay||Yes|
Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.
Applicable Operators: Southern
|Bureau De Change||No|
|First Class Lounge||No|
Station Buffet Note:
Coffee vendor, Platform 1
|Tourist Information Office||No|
Wifi information at this station
Waiting Room Note:
There is an unheated waiting area on platform 1
|Cycle Storage Availability||Yes|
|Cycle Storage CCTV||Yes|
|Accessible Booking Office Counter||No|
|Accessible Public Telephones||No|
|Ramp For Train Access||Yes|
|Step Free Access||Yes|
Step Free Access Note:
This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free access between platforms via the street, steep in places.
Assistance Meeting Point is the paid side behind the gatelines.
|Accessible Ticket Machines||Yes|
Accessible Ticket Machines Note:
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
|Impaired Mobility Set Down||No|
Impaired Mobility Set Down Note:
No dedicated area
|Staff Help Available||Yes|
|Mon - Fri: 5:30 AM to 12:30 PM|
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.