Wickford

Address

Wickford station
Station Approach
Wickford
SS11 7AT

Open in Google Maps

Open now

General information

Station Operator: LE
Station Code: WIC

Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Penalty Fares: Applicable Operators: Greater Anglia

Passenger services

Lost Property Contact Available	No
Website: https://www.nationalrail.co.uk/
Ticket Gate	No
DepartureScreens, Announcements, ArrivalScreens,
Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day.

Left Luggage Contact Available	No
Customer Help Points	Yes
Customer Help Points Note: Located on platform 2.

Station facilities

Shops	Yes
Shops Note: Newsagent & dry cleaners - open early mornings only
Showers	No
Station Buffet	Yes
Station Buffet Note: Coffee kiosk, plus vending machine
Telephones (Cards & Coins)	No
Toilets	Yes
Toilets Note: The toilets are located on Platform 3. The accessible (radar key) toilets are located on Platform 2
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	Yes
Wifi Note: Find WiFi Hotspots around Wickford station
Waiting Room	No
Waiting Room Note: on platform 2 and platform 3

Car parking

Car parking	Yes
Name: Station Car Park Operator: National Car Parks Ltd Spaces: 435 Annual Charge: £1256.00 Daily Charge: £9.00 Monthly Charge: £126.00 Off Peak Charge: £7.50 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £359.00 Weekly Charge: £36.00

Car Parking Contact Available	No
Phone number: Website: http://www.ncp.co.uk

Cycling

Cycle Storage Availability	Yes
Sheltered: Yes Spaces: 56 Type: Compound Location: A secure 50-space cycle compound is available in the car park(key fob required, speak to station staff for availability). An additional 25-hoop cycle storage area is outside the front of the station.

Cycle Storage Availability

Sheltered: Yes
Spaces: 56
Type: Compound
Location:

A secure 50-space cycle compound is available in the car park(key fob required, speak to station staff for availability).

An additional 25-hoop cycle storage area is outside the front of the station.

Cycle Storage CCTV	Yes

Other transport

Metro	No
Bus Service	Yes
Bus Service Note: Local Bus stops outside station. Wickford is a PlusBus location click here to see the PlusBus map

Accessibility

Accessible Booking Office Counter	No
Accessible Public Telephones	No
Accessible Toilets	Yes
Induction Loop	Yes
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	Yes
Step Free Access Note: This station has step free access to each platform. HOWEVER PLEASE NOTE, not step free between platforms. Southend platform is step free from the car park and the London bound entrance is via Market avenue approximately 10 min walk away. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office.

Accessible Taxis	No
Accessible Taxis Note: Details of nearest taxis are shown on station information poster
Accessible Ticket Machines	Yes
Impaired Mobility Set Down	No
Staff Help Available	Yes
Mon - Fri: 5:55 AM to 8:00 PM Sat: 6:00 AM to 7:30 PM Sun: 8:10 AM to 7:30 PM
Staff Help Available Note: Mobile assistance teams operate within the area and can be available for booked assistance. Customers wanting to turn up and go can do so when the ticket office is open and will be assisted as soon as possible. Booking is recommended.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Departures

Arrivals

No timetables.