Willesden Junction
Ticket office
Closed now
| Mon - Fri: | 6:30 AM to 8:15 PM |
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| Sat: | 6:30 AM to 8:15 PM |
| Sun: | 9:15 AM to 6:30 PM |
Station details
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Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
General information
| Station Operator: LO | |
| Station Code: WIJ |
| Staffing Level: Full Time | |
| CCTV: Yes |
Ticket buying & collection
| True | Oyster Pre Pay |
| True | Oyster Validator |
| False | Smartcard Issued |
| False | Smartcard Validator |
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Travelcard: Zone 2/3 |
| True | Oyster Topup |
| True | Prepurchase Collection |
| False | Smartcard Topup |
| True | Ticket Machine |
| Penalty Fares: Applicable Operators: London Overground, London Underground |
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Ticket Office Note: Ticket offices are located at the main (Old Oak Lane) and Harrow Road entrances |
Passenger services
| False> | Lost Property Contact Available |
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Phone number:
0845 330 9882 Website: Go to website |
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| True | Ticket Gate |
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Customer Services: Customer Information Point on Platforms 4/5 or at the ticket offices |
| False> | Left Luggage Contact Available |
| True | Customer Help Points |
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Station facilities
| False> | Atm Machine |
| True | Baby Change |
| False | Bureau De Change |
| True | Post Box |
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Post Box Note: Opposite the main (Old Oak Lane) entrance |
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| True | Seated Area |
| False | First Class Lounge |
| True | Shops |
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Shops Note: A photo booth is located at the main (Old Oak Lane) ticket hall |
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| False | Showers |
| True | Station Buffet |
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Station Buffet Note: Coffee shops with indoor seating are located on Platforms 3 and 4 |
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| False | Telephones |
| True | Toilets |
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Toilets Note: Located on Platform 3 |
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| False | Tourist Information Office |
| False | Trolleys |
| False | WebKiosk |
| True | WiFi |
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Wifi Note: |
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| False | Waiting Room |
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Waiting Room Note: A large heated waiting room is located on Platforms 4/5 |
Car parking
| false | Car parking |
Cycling
| True | Cycle Storage Availability |
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Sheltered: Yes Cycle stands are available outside the main (Old Oak Lane) and Harrow Road entrances |
| True | Cycle Storage CCTV |
Other transport
| True | Taxi Rank |
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Taxi Rank Note: A taxi freephone is located in the main (Old Oak Lane) ticket hall |
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| False | Car Hire |
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| True | Airport |
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Airport Note: Heathrow - change at Clapham Junction for Feltham Railair link Gatwick or Luton - Change at West Hampstead for trains to Luton Airport Stansted - Change at Stratford |
| True | Metro |
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Metro Note: There is a frequent London Underground (Bakerloo line) service from this station |
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| True | Bus Service |
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Bus Service Note: Served by London Buses routes 18, 220, 228, 266 and 487. All bus stops are clearly signed from the station |
Accessibility
| True | Accessible Booking Office Counter |
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Accessible Booking Office Counter Note: At the main (Old Oak Lane) ticket office only. At the Harrow Road ticket office, staff provide assistance where possible |
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| False | Accessible Public Telephones |
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| True | National Key Toilets |
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National Key Toilets Note: Located on Platform 3 |
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| True | Induction Loop |
| False | Wheelchairs Available |
| True | Ramp For Train Access |
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| True | Step Free Access |
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Step Free Access Note: Two lifts provide step-free access from the main (Old Oak Lane) entrance to all platforms. Please note: there is no step-free access at the Harrow Road entrance |
| False | Accessible Taxis |
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Accessible Taxis Note: contact taxi operator directly |
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| True | Accessible Ticket Machines |
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| True | Impaired Mobility Set Down |
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Impaired Mobility Set Down Note: Outside the main (Old Oak Lane) entrance |