Wivenhoe
Ticket office
Open now
Station details
| Station Operator: LE |
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| Station Code: WIV |
| Staffing Level: partTime |
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| CCTV: Yes |
| Oyster Pre Pay | No |
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| Oyster Validator | No |
| Smartcard Issued | Yes |
| Smartcard Validator | Yes |
| Oyster Topup | No |
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| Prepurchase Collection | Yes |
| Smartcard Topup | Yes |
| Ticket Machine | Yes |
| Lost Property Contact Available | No |
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Website: Go to website |
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| Ticket Gate | No |
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DepartureScreens, Announcements, ArrivalScreens, |
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Customer Services: Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
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| Left Luggage Contact Available | No |
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| Customer Help Points | Yes |
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Customer Help Points Note: Located on platform 1 and in the car park. |
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| Atm Machine | No |
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| Baby Change | No |
| Bureau De Change | No |
| Post Box | Yes |
| Seated Area | Yes |
| First Class Lounge | No |
| Shops | Yes |
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Shops Note: Photobooth available in Booking Hall on platform 1. Bookshelf in Booking Hall for books to borrow. |
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| Showers | No |
| Station Buffet | Yes |
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Station Buffet Note: Station kiosk, selling hot and cold drinks, hot and cold food, newspapers and magazines. |
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| Telephones (Cards & Coins) | No |
| Toilets | Yes |
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Toilets Note: toilets available when the ticket office is open in the ticket hall |
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| Tourist Information Office | No |
| Trolleys | No |
| WebKiosk | No |
| WiFi | Yes |
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Wifi Note: |
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| Waiting Room | No |
| Car parking | Yes |
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Name: Station Car Park Operator: National Car Parks Ltd Spaces: 55 Annual Charge: £1250.00 Daily Charge: £6.50 Monthly Charge: £125.00 Off Peak Charge: £4.50 Six Monthly Charge: N/A Per Hour Charge: N/A Three Monthly Charge: £357.00 Weekly Charge: £25.00 |
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| Car Parking Contact Available | No |
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Phone number: Website: Go to website |
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| Cycle Storage Availability | Yes |
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Sheltered: No |
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| Cycle Storage CCTV | Yes |
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| Taxi Rank | Yes |
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Taxi Rank Note: A taxi office is located on platform 1. |
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| Car Hire | No |
| Airport | No |
| Metro | No |
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| Bus Service | Yes |
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Bus Service Note: First Essex buses stop at the station. |
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| Accessible Booking Office Counter | No |
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| Accessible Public Telephones | No |
| Accessible Toilets | No |
| Induction Loop | Yes |
| Wheelchairs Available | Yes |
| Ramp For Train Access | Yes |
| Step Free Access | No |
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Step Free Access Note: This station has step free access on the Colchester/London bound platform only. The Clacton bound platform can only be accessed via the footbridge or public footpath from Clifton Terrace with steps. This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
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| Accessible Taxis | No |
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Accessible Taxis Note: Details of nearest taxis are shown on station information poster |
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| Accessible Ticket Machines | Yes |
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Accessible Ticket Machines Note: Located on Platform 1 |
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| Impaired Mobility Set Down | No |
| Staff Help Available | Yes |
| Mon - Fri: 6:10 AM to 8:30 PM Sat: 6:15 AM to 8:30 PM Sun: Unavailable |
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Staff Help Available Note: Assistance at this station is provided by platform staff or onboard member of staff. Booking is recommended |
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Assisted Travel: As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile. |
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