Woodbridge

Address

Woodbridge station
Station Road
Woodbridge
IP12 4AU

Ticket office

Unstaffed

Station details

General information

Station Operator: LE
Station Code: WDB

Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay	No
Oyster Validator	No
Smartcard Issued	No
Smartcard Validator	Yes

Oyster Topup	No
Prepurchase Collection	Yes
Smartcard Topup	Yes
Ticket Machine	Yes
Penalty Fares: Applicable Operators:

Passenger services

Lost Property Contact Available	No
Website: https://www.greateranglia.co.uk/travel-information/your-journey/lost-property
Ticket Gate	No
DepartureScreens, Announcements,
Customer Services: Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).Closed on Christmas Day and Boxing Day.

Left Luggage Contact Available	No
Customer Help Points	Yes
Customer Help Points Note: Help points can be found at the following location(s): Platform 1 (for trains towards Lowestoft) - Between the entrance on to this platform and the ticket machine, fixed to the platform-facing wall of the former station building Platform 2 (for trains towards Ipswich) - Under the canopy, fixed to the wall that is directly next to the steps to/from the footbridge

Left Luggage Contact Available

Customer Help Points

Customer Help Points Note:

Help points can be found at the following location(s):

Platform 1 (for trains towards Lowestoft) - Between the entrance on to this platform and the ticket machine, fixed to the platform-facing wall of the former station building
Platform 2 (for trains towards Ipswich) - Under the canopy, fixed to the wall that is directly next to the steps to/from the footbridge

Station facilities

Atm Machine	No
Baby Change	No
Bureau De Change	No
Post Box	Yes
Seated Area	Yes
First Class Lounge	No

Shops	Yes
Shops Note: Lilac Thyme Florist
Showers	No
Station Buffet	Yes
Station Buffet Note: The Whistlestop Cafe
Telephones	No
Toilets	No
Tourist Information Office	No
Trolleys	No
WebKiosk	No
WiFi	No
Wifi Note: Find WiFi Hotspots around Woodbridge station
Waiting Room	No

Car parking

Car parking	Yes
Name: Council Managed Car Park Operator: East Suffolk Council Spaces: 72

Car Parking Contact Available	No
Phone number: Website: https://www.nationalrail.co.uk/

Cycling

Cycle Storage Availability	Yes
Sheltered: No Spaces: 13 Type: Stands,Lockers Location: There are three cycle stands outside the entrance to the station, near the bus stop shelter and next to the white wooden fencing. There are also two cycle stands and three cycle lockers on Platform 1 (for trains towards Lowestoft) underneath the footbridge steps.

Cycle Storage Availability

Sheltered: No
Spaces: 13
Type: Stands,Lockers
Location:

There are three cycle stands outside the entrance to the station, near the bus stop shelter and next to the white wooden fencing. There are also two cycle stands and three cycle lockers on Platform 1 (for trains towards Lowestoft) underneath the footbridge steps.

Cycle Storage CCTV	No

Other transport

Taxi Rank	No
Car Hire	No
Airport	No

Metro	No
Bus Service	No

Accessibility

Accessible Booking Office Counter	No
Accessible Public Telephones	No
Accessible Toilets	No
Induction Loop	Yes
Wheelchairs Available	No
Ramp For Train Access	Yes
Step Free Access	No
Step Free Access Note: There is step free access from the carpark to Platform 1 (for trains towards Lowestoft) only, with no step free access from the carpark to Platform 2 (for trains towards Ipswich) via the station as there is a stepped footbridge between the platforms. Step free access is available to Platform 2 via the level crossing on an unmarked road off Quayside (passing the boat sales sheds on the left) although it is approximately 200 metres or a four-minute walk from the car park to the platform. This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is on the platform, next to the yellow boarding ramp.

Accessible Taxis	Yes
Accessible Taxis Note: Details of nearest taxis are shown on station information poster
Accessible Ticket Machines	Yes
Accessible Ticket Machines Note: Note: ticket machine is card only (not cash)
Impaired Mobility Set Down	No
Staff Help Available	Yes

Staff Help Available Note: This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey. What assistance is available for customers using this station? Board and alight Ramp assistance Luggage (on and off train only) Ticket sale on board How can Turn Up And Go (TUAG) assistance be requested by customers using this station? By calling 0345 600 7245 (option 4) By selecting the help button on the ticket machine at this station By using one of the two Help Points at this station Assistance meeting point is on the platform, next to the yellow boarding ramp.
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Departures

Arrivals

timetables for Woodbridge

No timetables.

Download Station Information for Woodbridge (HTML file)

Download all Station Information