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Important Alert

This is an important announcement

Proposed industrial action on Thursday 4 June until Friday 5 June and on Tuesday 9 June until Thursday 11 June

 

You are here: Home > Your Journey > Timetable > Improvement works

Service Updates

Delays through East Croydon

Trains are now running normally through East Croydon following a trespass incident at the station.

Proposed industrial action on Thursday 4 June until Friday 5 June and on Tuesday 9 June until Thursday 11 June

Members of the RMT Union that work for track and infrastructure operator Network Rail have announced that they are planning to take industrial action on:

  • 24 hour strike action from 17:00 on Thursday 4 June until 16:59 Friday 5 June
  • An overtime ban from 00:01 Saturday 6 June until 23:59 Friday 12 June
  • 48 hour strike action from 17:00 on Tuesday 9 June until 16:59 Thursday 11 June.

Should the industrial action go ahead, there is likely to be severe disruption to rail services during this period. Train services that do operate are likely to be extremely busy. Further talks are currently taking place between Network Rail and the RMT, which may lead to a resolution of the dispute.

You should check with National Rail Enquiries or the relevant train operator about the services they plan to run, but customers are advised that travelling by rail on many routes on days of the strike is unlikely to be possible. During the overtime ban there is an increased risk of service disruption - you are advised to check before you travel.

Finalised timetables for the period of industrial action will be made available as soon as possible, but this is unlikely to be before Wednesday 3 June, however general information of services planned will become available as soon as possible. When they become available, details about each train operators services can be found here.

We appreciate that many customers will have their travel plans disrupted by the planned industrial action, so train companies have agreed to put in place special ticketing arrangements to make it easier for you to complete your journey, should the industrial action go ahead. Please see details below:

If the industrial action goes ahead and you already have a valid Anytime, Off-Peak or Super Off-Peak ticket valid for travel on either Thursday 4 June or Friday 5 June you will be able to use your ticket for travel on Wednesday 3 June or Saturday 6 June, subject to any travel restrictions that would normally apply to your ticket on those days.

If you have an Advance ticket for travel on Thursday 4 June or Friday 5 June, you will also be able to travel on either Wednesday 3 June or Saturday 6 June. However, if you travel on either of these two, alternative days, you must use the same time train service that you would have originally used, or the services immediately before or after this service.

If the industrial action goes ahead and you already have a valid Anytime, Off-Peak or Super Off-Peak ticket valid for travel from Tuesday 9 June to Thursday 11 June you will be able to use your ticket for travel on Monday 8 June or Friday 12 June, subject to any travel restrictions that would normally apply to your ticket on those days.

If you have an Advance ticket for travel from Tuesday 9th June to Thursday 11 June, you will also be able to travel on either Monday 8th June or Friday 12 June. However, if you travel on either of these two, alternative days, you must use the same time train service that you would have originally used, or the services immediately before or after this service.

Some train companies will be putting in place additional local ticketing arrangements, so please check with the train company you'll be using before travelling.

If you already have a ticket valid for travel on any of the days potentially affected by the planned industrial action and no longer wish to travel, the retailer that sold you your ticket will provide you with a full refund. Alternatively you can exchange it for another ticket (once you've paid any difference in price). If you want to obtain a refund or exchange your ticket please ask the retailer from whom you purchased your ticket.

If you have a Season Ticket you will be entitled to compensation. As these arrangements vary by train company, please check with your train company on the compensation you will be entitled to.

Please check this page regularly as information will be published here as soon as it becomes available.

You can follow the latest information using the hashtag #IndustrialAction

Improvement works

From time to time, often at weekends or public holidays, Gatwick Express has to make alterations to train services, usually for planned Improvement works.

Buses replace overnight Gatwick Express services until 06:00 on Sunday 31 May

Overnight engineering work is taking place affecting Gatwick Express services until approximately 06:00.

Until 06:00, buses will replace overnight Gatwick Express services. From 06:00, a full Gatwick Express service will operate.

Planning your Journey

For full details of these changes and the impact on your journey, please use the National Rail Enquiries Journey Planner

Amended Gatwick Express service until approximately 06:00 on Sunday 14 June

Engineering work is taking place between Clapham Junction and Streatham Common with all lines closed.

Journey times will be extended by up to 10 minutes until approximately 06:00, after 06:00 a normal Sunday service runs. 

Planning Your Journey

For full details of these changes and the impact on your journey, please use the National Rail Enquiries Journey Planner 

Buses replace Gatwick Express services until approximately 06:00 on Sunday 28 June

Engineering work is taking place between Purley and Redhill with various line closures.

Buses replace Gatwick Express services until approximately 06:00.

Planning your Journey

For full details of these changes and the impact on your journey, please use the National Rail Enquiries Journey Planner

Reduced Gatwick Express service until approximately 08:30 on Sunday 5 July

Engineering work is taking place affecting Gatwick Express services until approximately 08:30.

A half hourly Gatwick Express service will operate as follows: 

London Victoria to Gatwick Airport trains will depart at 00 and 30 minutes past each hour.

Gatwick Airport to London Victoria trains will depart at 20 and 50 minutes past each hour.

From 08:30 Gatwick Express will operate a normal service.

Planning your Journey

For full details of these changes and the impact on your journey, please use the National Rail Enquiries Journey Planner

Reduced Gatwick Express service on Sunday 19 July

Engineering work is taking place affecting Gatwick Express services.

A half hourly Gatwick Express service will operate as follows: 

London Victoria to Gatwick Airport trains will depart at 00 and 30 minutes past each hour.

Gatwick Airport to London Victoria trains will depart at 20 and 50 minutes past each hour.

Passengers are advised that departure times may vary for early morning / late night services.

Planning your Journey

For full details of these changes and the impact on your journey, please use the National Rail Enquiries Journey Planner

Amended South West Trains services from Monday 27 to Friday 31 July

Engineering work is taking place over some parts of the South West Trains network with the following trains amended:

Monday to Thursday

23:45 London Waterloo to Portsmouth & Southsea is replaced by a bus between Havant and Portsmouth & Southsea.

Tuesday to Friday

00:42 London Waterloo to Strawberry Hill is diverted via Richmond. A bus will run between London Waterloo and Strawberry Hill via Wimbledon calling at all stations.

01:05 London Waterloo to Southampton will not stop at Wimbledon or Surbiton. A bus will run between London Waterloo and Surbiton calling at all stations.

04:25 Guildford to London Waterloo will not stop at Surbiton and Wimbledon. A bus will run between Guildford and Clapham Junction calling at all stations.

04:40 Havant to Portsmouth Harbour is replaced by a bus throughout.

Planning your journey

For full details of these changes and the impact on your journey, please use the National Rail Enquiries Journey Planner 

Amended services between Slough and Reading from 23:00 on Saturday 15 and all day Sunday 16 August

Engineering work is taking place between Slough and Reading with 2 out of the 4 lines closed.

From approximately 23:00 on Saturday, no trains will call at Burnham and Taplow. Passengers to / from Burnham and Taplow should travel via Slough for connecting buses. Passengers on the 23:42 London Paddington to Twyford should change at Twyford for connecting buses to Burnham and Taplow.

On Sunday, Most trains between London Paddington and Hereford / Worcester / Oxford and also between London Paddington and Newbury / Bedwyn will run later than the normal timetable. Trains between London Paddington and Reading will depart London Paddington later than the normal timetable. No trains will call at Burnham. Passengers to /  from this station should use connecting buses via Slough.

Planning your Journey

For full details of these changes and the impact on your journey, please use the National Rail Enquiries Journey Planner

 

Amended services between Reading and Didcot Parkway from 21:30 on Saturday 15 until 08:45 on Sunday 16 August

Engineering work is taking place between Reading and Didcot Parkway with 2 out of the 4 lines closed.

From 21:30 Saturday until 08:45 Sunday, most trains between Reading and Didcot Parkway will not call at Pangbourne. Passengers travelling to / from Pangbourne should travel via Tilehurst for connecting buses.

The 22:12 London Paddington to Oxford will be replaced by buses between Didcot Parkway and Oxford.

The 23:33 London Paddington to Oxford will run later than the normal timetable and be replaced by buses between Reading and Oxford. Passengers for Didcot Parkway and Oxford should use the 23:33 London Paddington to Bristol Temple Meads.

Planning your Journey

For full details of these changes and the impact on your journey, please use the National Rail Enquiries Journey Planner

Buses replace Gatwick Express services until 06:30 on Sunday 16 August

Engineering work is taking place between Selhurst and Purley with some lines closed.

Until 06:30, buses will replace Gatwick Express services between London Victoria and Gatwick Airport.

Planning Your Journey

For full details of these changes and the impact on your journey, please use the National Rail Enquiries Journey Planner

Buses between Nottingham and Newark North Gate on Sunday 16 August

Engineering work is taking place between Nottingham and Collingham closing the line.

Trains will run between Newark North Gate and Cleethorpes.

Buses will run between Nottingham and Newark Northgate to connect with the trains.

Planning your Journey

For full details of these changes and the impact on your journey, please use the National Rail Enquiries Journey Planner

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